Resident Relation Coordinator

3 weeks ago

Brantford, Canada John Noble Home Full time

**The John Noble Home**:
**requires a **Full-Time** **Resident Relations Coordinator (SSW)**:
**Posting # APR-01-23**

**JOHN NOBLE HOME BACKGROUND**

The **John Noble Home **(JNH) is a “Class A” facility and has a proud and long-standing care-giving tradition, dating back to 1881. Today, we offer several different quality programs devoted to senior housing, care, and services that operate within our care campus. All meet and serve the needs of both Brant County and the City of Brantford and their respective constituents as we are a municipally operated and governed facility. The John Noble Home consists of 156 long term care beds with planned expansion, a community-based day & stay program and senior’s apartments.

** **(detailed job description available upon request)

Reporting to the Director of Programs and working in conjunction with the Director of Care of the John Noble Home, the **Resident Relations Coordinator (RRC) **demonstrates a commitment to the quality of resident care by providing services in accordance with the organization’s vision, mission and values. The **Resident Relations Coordinator** is responsible for coordinating and overseeing the social services aspects of resident care and the administration process.

**KEY RESPONSIBILITIES **(but not limited to):

- Plan, develop, implement, and evaluate individual social work services and/or support groups to meet the identified needs of residents and families.
- Leads the new admission process including but not limited to meeting with new residents and families/Powers of Attorneys on the date of new admission to get consents for services, as well as introducing the resident/family/POA to the Home and its operations.
- Participate in the multidisciplinary care conference process for each resident on admission, annually and more often as required.
- Collaborate with the multidisciplinary team and be the home’s main liaison with Ontario’s Home and Community Care Support Services to ensure bed offers are followed up on, and new admissions are planned and beds are filled in a timely manner.
- Assist with the provision of a resident advocacy program through the promotion and adherence of the Resident’s Bill of Rights.
- Act as a resource and ensure effective communication to residents and families about the operation of the Home, as well as long-term care standards and expectations of the Fixing Long Term Care Act.
- Assist and support residents and families with adjustment to living in a Long-Term Care Home.
- Provide effective professional psychosocial and social work services to meet resident needs as identified by using psychosocial assessments.
- Assist residents and families in administering and accessing power of attorney, public guardian trustee, and other financial resources available.
- Performs other duties as assigned.

**KEY QUALIFICATIONS **(but not limited to):

- Degree / diploma in Social Work or Social Services Work from a recognized educational institution.
- Current Membership in the Ontario College of Social Workers and Social Service Workers or eligible for membership with the Ontario Association of Social Workers (OASW), the Ontario College of Social Work.
- Experience in a long-term care setting with specialized knowledge of Gerontology and Palliative Care.
- Experience in techniques of social work assessment and a variety of treatment modalities related to residents.
- Current knowledge of relevant legislation in relation to health care consent and substitute decision-making.

**SALARY RANGE**: $61,756 - $64,896 per year (based on a 37 ½ hour work week) plus comprehensive healthcare/dental benefits and OMERS pension.

Human Resources Department

John Noble Home

97 Mt. Pleasant St.

Brantford, ON N3T 1T5

PDF or Word documents only please

**Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.**

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