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Client Executive, Hybrid Work Place

4 months ago

Montréal, Canada BELL BUSINESS MARKETS Full time

Req Id: 407846

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

**Key Responsibilities**:
Are you ready to grow your career by taking on a new role at Bell? We always look for qualified applicants within our own team to support their development.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including:

- Internet and private Networks,responsible for the retention, growth, and management of key BBM clients’ existing revenue base.
- Voice, unified communications and Contact Centre
- Wireless solutions and Internet of things (IOT)
- Security services
- Cloud Computing

The Client Executive is is responsible for the retention, growth, and management of key BBM clients’ existing revenue base.

**Accountabilities**:

- Attain revenue and new agreement objectives
- Manage existing base of customers and generate growth (upsell) bypositioning new solutions helping them reaching their business objectives
- Winback and acquire new customers in cross-selling mode of wireless and wireline services
- Develop a sales strategy based on BBM product strategy, your revenue objectives, and the client’s business objectives
- Identify and qualify opportunities for revenue growth and recurring revenues in different lines of business: Wireline and Wireless connectivity, Managed services, Professional services and Infrastructure services
- Drive customer account plan development based on client business development objectives and Marketing strategy
- Build and manage relationships at all levels (CIO, CFO, Director of IT, etc.) within the customer to position and promote Bell solutions.
- Develop and deliver client proposals and presentations and lead RFP responses
- Develop strategies and tactics based on Bell competitive advantages and profitability
- Prepare and deliver official group presentations to different hierarchical levels at the client
- Prepare business cases and provide financial analysis to clients outlining technical aspects of proposed solution offering unique value and improve profitability and ROI for client
- Obtain required approval (Technical solution, pricing, contract) in preparation for a final presentation to customers
- Engage solution specialists to assist with new opportunities and ensure their full support to meet required deliverables
- Mobilize all the required internal resources to meet client needs by providing expert advice on concepts, products and services
- Assist clients in planning their information and communications technology (ICT) and systems integration strategies and tactics
- Act as the authority for all customer network solutions and be the main point of contact for the customer
- Defend the interests of the client within Bell to ensure the alignment of support and development activities with its business requirements
- Act as a facilitator with various internal groups at Bell: Support, invoicing, after sales support, delivery
- Ensure continuous update of sales opportunities in the Bell CRM tool in order to provide an up-to-date status of the evolution of the opportunities in the sales cycle and ensure financial forecasts accuracy of the of the sales territory
- Keep up with industry news and provide insight into leadership and clients on emerging trends, competitive threats, and opportunities to deliver greater value.

**Critical Qualifications/Competencies**:

- Experience managing large complex accounts in Telecommunications or ICT industry
- Demonstrated business development to acquire new opportunities and leadership and experience influencing key decision-makers
- Desire to constantly learn and develop technical skills

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management
**Job Status**:Regular - Full Time
**Job Location**:Canada : Quebec : Verdun || Canada : Quebec : Montreal
**Flexible work profile**:Mobile
**Application Deadline**:03/31/2023

Created: Canada, QC, Montreal

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**Bell, one of **Canada's Top 100 Employers.