Customer Service Agent/inventory Merchandiser

2 months ago


Winnipeg, Canada Munroe Pharmacy-St. Boniface Hospital Full time

**MUNROE PHARMACY JOB DESCRIPTION**

Position Title: Customer Service/Inventory Merchandiser

Position Summary: Must be able to work Days/Evenings/Weekends

The primary responsibilities of the Cashier/Merchandiser position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, cash register operations, and maintain on shelf and storage room cleanliness and esthetics.

MAJOR RESPONSIBILITIES
- Ensure each customer receives outstanding service
- Greet customers as they enter the store
- Tactfully and pleasantly deal with customers
- Maintain awareness of all promotions and advertisements
- Accurately and efficiently ring on registers and lottery machine & maintain all cash at registers
- Maintain orderly appearance of register area and supplies stocked
- Perform other tasks as assigned from time to time by store management
- Issuing receipts, lottery payouts, credits or change due to customers
- Maintains inventory by receiving and submitting purchase orders; restocking shelves with product from inventory; observing inventory levels; prompting inventory manager to reorder when levels appear low; arranging for return and credit for damaged products.
- maintain promotions by setting-up displays as directed; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
- Maintain individual store section by cleaning and removing any expired products

Day-to-day duties involve the following:

- Process all front store sales including Lottery, Transit, Stamps & WU accurately & efficiently
- Establishing or identifying prices of goods, understanding department margins
- Keying in or scanning the price of merchandise
- Controlling and checking outgoing merchandise
- Preparing deposits, closing tills and reconciliation of the float
- Answer customers' questions, and provide information on procedures or policies.
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Compile and maintain non-monetary reports and records.
- Send Western Union money transfers via WUPOS
- Receive utility payments according to store policy and record transaction appropriately
- Record incoming/returning newspaper quantities and record any discrepancies
- Affix and remove all sale signage on the appropriate dates

**Job Type**: Part-time

Expected hours: 16 - 24 per week

Work Location: In person

Application deadline: 2024-11-08
Expected start date: 2024-11-15


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