Supported Living Manager

6 months ago

Hamilton, Canada Rygiel Supports for Community Living Full time

**RYGIEL **_Supports for Community Living _**is currently recruiting for full-time Supported Living Manager

**Reporting to: Director, Supported Living**

**Hours: 37.5 hours per week (Perm. Full-Time)**
**Total Positions Available: 2**

At RYGIEL our vision is that every person we support will have a full and meaningful life, which means having a home, relationships of all kinds, and a variety of socially valued roles. Services are determined by a person’s individual needs and are designed to enable each person to be a fulfilled participatory member of the community.

**Position Summary**

Reporting to the Director, Supported Living, the Supported Living Manager will be primarily responsible for managing the operations (i.e. program management and related administration) associated with supported living projects and services. The goal of these responsibilities is to ensure that individuals with intellectual and developmental disabilities who are in receipt of supported living services and support are living inclusive lives through their support networks and communities while being empowered and supported to exercise their rights and choices of citizenship.

**Responsibility Overview**
- Strategic program and operational planning.
- Development and leadership of projects and initiatives that align with Rygiel’s Supported Living program objectives.
- Respects, implements, integrates, and upholds the principles of Diversity, Equity and Inclusion (DEI) into all practices and procedures.
- Providing leadership, direction and management of day-to-day program operations, including, but not limited to:

- Expanding the range of housing and support options for individuals in receipt of services and supports
- Assisting with the establishment and strengthening of community connections and participation
- Supporting staff development by identifying and supporting learning and development opportunities
- Enabling access to resources that complement and enhance existing supports and services
- Collaborating with internal (other programs) and external stakeholders (i.e., provincial/municipal government officials, healthcare partners, caregivers)
- Effective program delivery and management of related resources and funding
- Providing strategic operational leadership and direction to staff as necessary, and fiscal management

**KEY RESPONSIBILITIES**

Supported Living Operations
- Supports the Director in managing the Supported Living day-to-day operations, maximizing operational effectiveness, and supporting organizational policies, processes and direction as well as key transformation projects as assigned.
- Leads and participates in projects and activities directly related to Supported Living and is responsible for organizing, planning, and coordinating operational initiatives with multiple activities.
- Contributes to the development of the Supported Living strategy and recommends actions to support the achievement of strategic goals for the department, analyzing and balancing needs of key stakeholders, market/funding opportunities, overall organizational strategic goals, and other relevant factors.
- Convenes/facilitates/attends meetings or committees as needed, related but not limited to service stream leadership team meetings, job evaluation, pay equity, key strategic priorities, and other special projects.
- Develop, lead or support the resolution of complex program management and/or operational issues, with a particular focus on Supported Living and aligning with organizational strategic priorities.
- Performs and delegates on-call duty as required and is available (when not on-call duty) for the purpose of consultation and response in the event of an emergency relating to a residence and/or an individual in receipt of services and supports from Rygiel.
- Monitors quality of service delivery, metrics and completes all required reports in a timely manner.
- Ensures the goals and objectives of the organization are met and that services and supports meet the highest professional and quality standards, respect the dignity and rights of the people served, and meet the needs of all external stakeholders including the individuals served, their families, government ministries, funders and community partners.

Diversity, Equity and Inclusion
- Respects, implements, integrates, and upholds the principles of Diversity, Equity and Inclusion into all practices and procedures (see our mission, vision, core values, and DEI statement).

Community Integration
- Develops networks and sustains effective relationships with external stakeholders including Ministry partners, government officials within community, community agencies, and employers; meets with external stakeholders on a regular basis.
- Works closely with other services and departments to identify and create opportunities for full participation within the community and appropriate access to programs and services for individuals.
- Proactively identifies opportunitie

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