National Manager, Peer Programs

2 months ago

Oakville, Canada Family Enterprise Canada Full time

**JOB SPECIFICATION**

**Title: National Manager, Peer Programs**

**Reports to: Director, Operations & Community**

**Job Type: Full time**

**Location: Office is in Oakville, ON**

Family Enterprise Canada is looking for a Manager, Peer Programs to join our team. We’re looking for someone who is both **procedural** and **relational** - can build and manage world class peer programs while also delighting community members through strong interpersonal and communication skills.

This person is both creative and a strong facilitator of meaningful experiences for our peer community to connect, learn, and grow together. This role focuses on developing, enhancing, and managing delivery and execution of a portfolio of peer programs for our community.

If you're a collaborative individual who is embedded and connected in the family enterprise ecosystem and is obsessed with providing an exceptional community experience, read on and apply. We'd love to hear from you

**Highlights**
- Market competitive salary, based on experience.
- Remote work with periodic attendance at our Oakville office. Travel in Canada required.
- Applications due: to be considered as received.
- Target Hiring Date: ASAP

**About Family Enterprise Canada**

Family Enterprise Canada is a national community, resource centre and learning hub for business families and certified Family Enterprise Advisors. We empower families with the resources needed to navigate challenges and embrace opportunities unique to working with loved ones.

A network built for belonging, our members connect, learn and grow through dynamic social and educational events, intimate peer-to-peer advisory groups, one-on-one mentorship, online and in-person learning experiences, and access to professionals that are specially trained in family business dynamics.

**Attributes**

**We are looking for someone who (is)**:

- **A practitioner of connecting and facilitating community** - You put thought into the details that make what you do meaningful and welcoming at every scale. You’re comfortable in a front-facing role, while also understanding the balance of staying behind the scenes to allow for participatory communities to lead and flourish.
- **Connected / connector -** You are embedded in the family enterprise ecosystem and love making and facilitating connections across different networks of people.
- **Problem solver** - You are energized by fixing breakdowns or anticipating & avoiding issues.
- **Thrives in self managing environment**s - You are action-oriented, adapt to change easily and remain focused on top priorities.
- **Collaborative** - You enjoy working with others and keeping the team in the loop and equally comfortable working independently.
- **Excellent people skills** **and emotional intelligence**:

- You’ll interact with community members in a helpful and friendly manner, listen to and understand their needs, and co-create together.

**Requirements**:

- Experience developing and managing peer to peer learning programs and/or experience in developing and managing adult education programs.
- Education/training in adult education or peer programs.
- Experience working with a member-based non-profit organization.
- Ability to speak and/or write fluently in French would be an asset.

**Responsibilities**
- Developing and managing the National Peer Programs strategy, plan and budget.
- Ongoing program evaluation and research to understand participant needs and develop/implement program enhancements.
- Development of program collateral, training tools and resources.
- Regular communication and engagement of Peer Group participants.
- Developing, training and coordinating access to a pool of professional facilitators.
- Ongoing development and dissemination of group presentation ideas, content and curriculum to enhance the Peer Group experience.
- Raising awareness of the Peer Group program.
- Oversight of Peer Group program logistics/delivery

**Culture + Benefits**

**Competitive salary and benefits** — market competitive salary and group health + dental benefits are available for team members after 3 months.

**Rest and vacation cycles** **—**we provide the following opportunities for rest and disconnecting, with ample flexibility:

- **Vacation -** Annual entitlement of 20 paid vacation days
- **Personal/sick days -** annual entitlement of 8 paid personal/sick days
- **Summer 4-day workweek -** from July 1 to September 1, our team works four days per week.
- **Holiday Closure** **-** the office is closed for the last week in December.

**At Family Enterprise Canada, there is a seat for everyone at our table.**

We celebrate Equity, Diversity, and Inclusion, it guides our decisions, informs our choices, and inspires our service to the community.

Equity, Diversity, and Inclusion is fundamental to the way we attract, train, and grow our team.

Everybody is welcome. Your seat is waiting.

**Benefits**:

- Casual dress
- Dental care
- Extended health c

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