Mobile Lending Advisor

7 months ago

Remote, Canada First Credit Union Full time

**Location: British Columbia - Remote/Hybrid Options Available**
**Preference is given to applicants located in or near the communities we serve, which include Powell River, Courtenay, Cumberland, Bowser, Union Bay, Hornby Island, Texada Island, and Bowen Island.**

**Mobile Lending Advisor**

Be one of the many First Credit Union team members who say, “I love my job” - this resonates in our 5-star rating on Glassdoor and our standing as one of B.C.’s Top Employers. First Credit Union is a financial co-operative with branches in eight communities across the south coast of B.C., focused on the financial, social, and environmental well-being of our members and the communities we serve.

Reporting to the VP of Retail Banking, the Mobile Lending Advisor enhances member experiences by understanding individual financial needs, providing expert advice, and offering customized lending solutions. Operating outside traditional branch networks, the advisor expands our reach through effective networking and referrals, collaborating with the team to grow membership and strengthen relationships. This role focuses on expanding business through strategic networking, referrals, and close collaboration with our branch network, ultimately contributing to First Credit Union’s vision of building financially healthy communities.

*Note: Compensation for the role is $60,000 base, plus commission.

**Major Responsibilities**:

- Cultivates and nurtures strong relationships with members to understand their lending needs and provide tailored solutions.
- Proactively identifies and pursues new lending opportunities by engaging in strategic business development efforts, networking, and referrals.
- Offers expert guidance on lending products and services, tailored to meet individual member requirements.
- Collaborates closely with branch teams and internal stakeholders to facilitate smooth and efficient processing and delivery of lending solutions.
- Consistently strives to meet and exceed individual and team targets related to loan volume, profitability, and member satisfaction.
- Stays updated of industry trends, regulatory updates, and credit union policies pertaining to lending practices, maintaining a high level of expertise in the field.
- Delivers exceptional service to members, ensuring a positive and memorable experience throughout the lending process.
- Harnesses the power of mobile technology and tools to efficiently serve members remotely and enhance operational effectiveness.
- Engages in community outreach initiatives and promotion activities to raise awareness about the credit union and expand the member base within our communities.
- Conducts comprehensive needs analysis, delivers tailored proposals, negotiates terms, and implements effective lending solutions.
- Identifies opportunities to enhance member relationships, directing them to the appropriate team at First Credit Union for further services.
- Ensures compliance with relevant laws, regulations and policies.

**Required Experience, Knowledge, Skill, and Ability**:

- Secondary school diploma.
- Minimum 3-5 years’ experience in financial services, preference given to experience within the Credit Union system.
- Demonstrated understanding of lending principles and practices, with specific knowledge of consumer lending products and regulations.
- Proven sales and business development acumen, with a track record of achieving targets and goals.
- Education or equivalent experience with Products & Services, Fundamentals of Personal Financial Planning, Consumer & Residential Mortgage Lending, and Business Financial Statement Analysis.
- Extensive knowledge of Wealthview banking system functionalities, including workplace operations and form utilization considered an asset.

Successful employees will demonstrate the following skills:

- Excellent interpersonal skills, fostering effective collaboration and communication across all levels of the organization.
- Ability to multi-task and problem solve, with strong organizational skills and emphasis on time management and prioritization.
- Commitment to adhering to First Credit Union’s policies and procedures, maintaining compliance and integrity in all aspects of work.
- Ability to thrive in a fast-paced environment, performing under pressure with a high degree of initiative, resourcefulness, and flexibility.
- Consistent track record of meeting deadlines, ensuring timely completion of tasks and projects.
- Demonstrated commitment to continuous learning and self-improvement.
- Proven dedication to supporting the growth of colleagues through training and development initiatives.

**Why work for us?**
- Take advantage of opportunities for career development including continuous training, education support and career planning.
- Embrace our commitment to employee wellness including a commitment to mental health and comprehensive employee and family assistance program.
- Enjoy a competitive compensation package in

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