Hotel Concierge

2 weeks ago

Halifax, Canada The Prince George Hotel Full time

**Work Setting**:

- Hotel, motel, resort

**Tasks**:

- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service

**Computer and Technology Knowledge**:

- Opera

**Security and Safety**:

- Criminal record check

**Transportation/Travel Information**:

- Valid driver's licence

**Work Conditions and Physical Capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods

**Personal Suitability**:

- Client focus
- Dependability
- Effective interpersonal skills
- Excellent oral communication
- Judgement
- Organized
- Team player

**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits

**Long term benefits**:

- Group insurance benefits
- Other benefits
- Registered retirement savings plan (RRSP)

**Other benefits**:

- Learning/training paid by employer
- Team building opportunities
- Parking available

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