Warehouse Cargo Agent

7 months ago

Edmonton, Canada Executive Flight Centre Group Ltd Full time

Executive Flight Centre Aviation (EFC) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC offers a diverse range of aviation services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC is committed to creating and sustaining an inclusive and diverse work environment, while upholding the principles of employment equity. Your participation in this important process is greatly appreciated. We encourage applicants to self‐identify as a member of one or more of the employment equity designated groups - Women, Aboriginal peoples, Persons with Disabilities and/or Members of Visible Minorities. The information collected will be used solely to carry out our obligations under the federal Employment Equity Act.
- Mon - Fri 1600-2100 25 hours per week.
- Must be able to work occasional weekends all hours between 0400-2330.

**Description**:
The Warehouse agent facilitates the movement of air cargo on behalf of airlines and their customers in our Edmonton Air Cargo Operations, a complex regulatory environment. The Agent will interface with Drivers, Customers, Airlines, Ramp Handlers and should always provide excellent customer service.

**Responsibilities**:

- Understand Edmonton cargo operations critical control points procedures including temperature and time-sensitive Pharma controls.
- Identify and action transportation documentation and labels.
- Cargo acceptance including document verification, physical cargo checks, completion of the cargo acceptance form and system entry.
- Cargo screening verification and execution.
- Record time stamps when a Pharma shipment is moved in or out of the temperature-controlled room.
- Cargo storage including proper placement in the applicable and segregated storage area and not storing cargo on the ground.
- Cargo build up including equipment checks, temperature control priorities, documentation completion and good cargo building practices.
- Handover built up cargo, special handling instructions and relevant documentation to the ramp handler for outbound loads.
- Receive cargo from ramp handler including cargo physical checks, documentation verification, storage location tracking and system entry.
- Cargo loading and release including physical cargo check against documentation, equipment checks and compliance signatures.
- Dispose of waste in facility in applicable waste bin: general waste, recyclable, wood and international waste.
- An on-hand stock reconciliation must be completed at least once a day to validate cargo is in respective segregated areas and no cargo has been left behind.
- Comply with Good Distribution Practices and BBE’s CEIV Pharma standards.
- Handle active temperature-controlled containers.
- Adhere to quarantine procedures including storage, documentation, notification and labelling.
- Report irregular operations and customer complaints to Supervisor and enter occurrence in DATS unless agreed to by another party.
- Perform on the job training for GDP standards by completing a CEIV inspection.
- Report any incidents to Supervisor related to poor conditions of pest control, infrastructure, equipment, vehicles, equipment, cargo or supplies.
- Familiar with the content within the Facility Operations Manual to assist with daily work
- Daily inspections of equipment prior to use.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Ensure exceptional, courteous and respectful customer service.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Work with a tone and energy that conveys positivity, enthusiasm, and professionalism.

**Qualifications and Experience**:

- Minimum High School Diploma
- Air cargo, airport operations or general aviation experience.
- Experience in Industry Regulatory Requirements including Transportation of Dangerous Goods (Air), Transport Canada Air Cargo Security Program.
- Ability to lift upwards of 75 lbs. repeatedly over the course of a 12 hour shift.
- Ability to obtain and maintain a Transportation Security Clearance
- Able to work collaboratively as a productive member of the EFC Team.

**What EFC can Offer?**
- Competitive compensation
- Free Health and Dental Benefits for Part Time Employees.
- Extended Health and Dental Benefits for Full Time Employees with mínimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- A discretionary bonus program based on over all company performance.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- Career advancement opportunities in a variety of industries through the EFC Group

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