Lead Warehouse Agent

5 months ago

Edmonton, Canada Executive Flight Centre Group Ltd Full time

**Warehouse Cargo Lead, Full-Time (Edmonton)**

Executive Flight Centre (EFC) has been setting standards in aviation fuel and Airport services for 70 years. Headquartered in Calgary, with operations in both Alberta and British Columbia, EFC offers a diverse range of aviation services to meet the needs of airport users. EFC also offers additional expertise and services to customers throughout Western Canada in the areas of Airport / Aerodrome Services and Aviation Real Estate Development. Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service.

Our Edmonton Cargo location is seeking an experienced Warehouse Cargo Lead to support our diverse operations. **Schedule is primarily Monday to Friday in the AM or PM, however there many be some out of hours shifts as operationally required.**

**Main Functions**:
The Warehouse Cargo Lead (WCL) is responsible for providing professional and efficient movement of cargo. The Warehouse Cargo Lead is accountable for the movement of air cargo on behalf of airlines and their customers in our Edmonton Air Cargo Operations. The Lead must lead a team of Warehouse Cargo Agents in all Cargo handling responsibilities.

**Responsibilities**:

- Demonstrate effective comprehension of all security procedures and regulations.
- Provide high standards of service, exceeding customer expectations.
- Accountable for directing all Warehouse Cargo activities including movement, acceptance, storage, security clearance, loading, releasing, and documentation.
- Effectively communicate with customer by phone, radio, or in person to provide a positive resolution to requests, grievances or concerns.
- Lifting is required, up to 70lbs.
- Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
- Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
- Follow all requirements related to Transport Canada’s Secure Supply Chain.
- Ensure cargo segregation storage requirements are being met for time-sensitive, cooler, freezer, pharmaceutical, or dangerous goods.
- Understand Edmonton cargo operations critical control points procedures including temperature and time-sensitive Pharma controls.
- Cargo acceptance including document verification, physical cargo checks, completion of the cargo acceptance form and system entry.
- Receive cargo from ramp handler including cargo physical checks, documentation verification, storage location tracking and system entry.
- Cargo loading and release including physical cargo check against documentation, equipment checks and compliance signatures.
- Adhere to quarantine procedures including storage, documentation, notification and labelling.
- Must be able to successfully pass Transport Canada Security Screening Training.
- Perform any other duties as required.

**Qualifications and Experience**:

- Aviation background, specifically in a Cargo role, is preferred.
- Experience in Industry Regulatory Requirements including Transportation of Dangerous Goods (Air), Transport Canada Air Cargo Security Program considered an asset.
- Able to obtain an airport security clearance. Must not have a criminal conviction for which a pardon has not be granted.
- Valid class 5 driver’s license with a clear driver’s abstract required.
- Able to obtain or have a valid AVOP license.
- Forklift license and prior experience considered an asset.
- First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.
- Excellent written and verbal communications skills.
- Highly motivated and able to work well with mínimal supervision in a fast-paced environment.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Professional, punctual, meticulous and diligent.
- Able to work collaboratively as a productive member of the EFC Team.

**What EFC can Offer?**
- Competitive compensation
- Flight benefits with the specific airline you are assigned.
- A fun and exciting working environment.
- A job that keeps you active and engaged.
- Free Health and Dental Benefits for Part-Time Employees.
- Extended Health and Dental Benefits for Full-Time Employees with mínimal premiums.
- Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees.
- Full uniform or uniform allowance provided depending on position.
- A discretionary bonus program based on over all company performance.
- An incredible work environment focused on hard work, fun and celebrating our successes.
- Career advancement opportunities in a variety of industries through the EFC Group of companies which include Aviation, Cargo, Operations, Construction, Facility Maintenance, Leasing, Administration, Heavy Duty Mechanic, Sales, Accounting, Human Resources, Safety, Training.

EFC is committed to creating and sustaining an incl

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