Counter Sales Manager

3 days ago


Etobicoke, Canada Expert Staffing Solutions Full time

Call: 647-564-5249_

**Responsibilities**:

- Accurately enter customer requests for quote/orders/customer returns into IMS’s ERP system as requested by customer and management
- Provide accurate information to customers and troubleshoot when required
- Provide customers with a positive experience delivering the best possible service with complete solution alternatives that includes involving peers and specialists to meet customer expectations
- Work cooperatively with Inside Sales peers and with other individuals and departments within the Company
- Participate and support all Inside Sales promotions
- Develop relationships with vendors that will create favourable business conditions (greater margin and accurate delivery dates) for Independent Mechanical Supply
- Develop relationships with customers that positions Independent Mechanical Supply as their first choice for purchasing material
- Work with other departments (Heating/Project Quotations/Order Desk/Warehouse) to ensure customers’ orders/quotes are timely completed to our best ability and accuracy
- Coordinate customer returns with the customer and our vendors to minimize the negative impact to the customer and vendor while maximizing profitably for Independent Mechanical

**Requirements**:

- Years of Industry Experience (plumbing and heating product knowledge): 2+
- Education: High School
- Able to enter orders on the computer proficiently

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$25.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: On the road


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