National Operations Consultant

5 months ago

Toronto, Canada McDonald's Canada Full time

**Company Description**
At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

**Job Description** Position title**:National Operations Consultant
**Department**:National Operations
**Position band**:Supervisory/Consultant (G3)
**Reports to**:National Operations Manager - Ops Development
**Type of position**:Full-time**_ _**

**The Opportunity**
This person will report directly to the Manager of National Operations - Ops Development and consult to field partners - Ops and Business Consultants, Owner/Operators to optimize sales, QSC, profit, and people development with the purpose of maximizing business potential for the Owner/Operator organization. Key customers include Owner/Operators, Field Service Directors, Restaurant Leadership Teams, global Partners and guests.

**Who you are**
You are passionate about Running Great Restaurants and bring a deep knowledge of operations complimented by a solid understanding of the guest experience. Relationships and communication are among your core strengths. You leverage them, in combination with your operational knowledge, to consult and influence restaurant and organization leaders to drive exceptional restaurant results and an industry leading experience for employees and guests.

**What’s in it for you?**
This is an unparalleled opportunity to join a winning organization during an exciting time of transformational change. You will gain exposure across multiple levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on central initiatives.

**Principal Accountabilities**
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

- Accountable for leading the development and implementation of Operational PACE administration initiatives.
- Manage the Content update program on the Global Data Collection Tool (GDCT), including content input, translation, and validation.
- Manage access requests for GDCT & GPM, handling posting and GPM Performance Matrix / PACE Portal Training requests and providing necessary training.
- Manage and address GDCT or GPM performance issues.
- Provide oversight and maintenance of all Operations PACE resources.
- Works closely with the Operations Manager to implement the annual Operations PACE Market plan.
- Assist in developing and implementing a comprehensive national plan for Operations PACE activation.
- Identify and create new processes to improve the successful execution of Operations PACE initiatives.
- Become an expert in Restaurant Operations and the Operations PACE mindset, providing coaching and root cause analysis to field partners where needed.
- Collaborate with global partners to ensure operating procedures and processes align with approved standards and guidelines.
- Act as a Subject Matter Expert to support restaurants, consultants, and operators when needed (e.g., PACE portal, GPM / Portal, reporting, access etc.).
- Establish strong partnerships in global markets to facilitate collaboration.
- Build and support a wide network within operations to understand field opportunities and needs, constantly striving for operational improvement based on key insights.
- Reviews data and analytics on a regular basis to identify trends and connect to ops development support or resources where required.
- Works within and supports functional team with development of key initiatives for restaurant execution.

**Qualifications**
- 3+ years of years of relevant experience as a restaurant operations leader or manager
- McDonalds restaurant (or other QSR) operations experience demonstrating an expert knowledge of operations procedures and key restaurant performance metrics.
- Effective communication skills with the ability to convey concepts and narratives in a compelling manner across stakeholder groups.
- Comfortable with ambiguity and skilled in defining / bringing processes to solve opportunities.
- Strong attention to detail and ability to keep reports and documents organized.
- Energetic leader with excellent social, communication and presentation skills. solid influencing and facilitation skills.
- Strong organizational skills to coordinate multiple projects at any given time.
- Ability to collaborate with numerous stakeholders and demonstrate the One Team approach.
- Innovative problem-solving skills.

**Additional Information

  • National Reinvestment Consultant

    6 months ago

    Toronto, Canada McDonald's Full time

    Company Description: At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • National Design Consultant

    3 weeks ago

    Toronto, Ontario, Canada McDonald's Canada Full time

    Job OverviewThe National Design Consultant will be responsible for developing innovative solutions for space planning, décor, and equipment layouts to meet the needs of existing locations and new restaurant opportunities. This role will also provide support for key initiatives that drive restaurant capacity and modernize the customer experience.Key...

  • National Design Consultant

    3 weeks ago

    Toronto, Ontario, Canada McDonald's Full time

    About the OpportunityThe National Design Consultant is accountable for developing solutions for space planning, décor, and equipment layouts to suit the needs of existing locations and new restaurant opportunities.Responsibilities• Maintain working relationships with internal and external stakeholders• Cultivate and promote positive working...

  • National Design Consultant

    3 weeks ago

    Toronto, Canada McDonald's Full time

    Position title: National Design Consultant Department: Restaurant Development Position band: Supervisory/Consultant (Global Grade 3) Reports to: National Design Manager Type of position: Full-time, 2-year contract The Opportunity The National Design Consultant will be accountable for developing solutions for space planning, décor and...

  • National Design Consultant

    4 weeks ago

    Toronto, Canada McDonald's Canada Full time

    **Company Description** At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • National Design Consultant

    3 weeks ago

    Toronto, Canada McDonald's Canada Full time

    Job DescriptionPosition title: National Design ConsultantDepartment: Restaurant Development  Position band: Supervisory/Consultant (Global Grade 3)Reports to: National Design ManagerType of position: Full-time, 2-year contractThe OpportunityThe National Design Consultant will be accountable for developing solutions for space planning, décor and equipment...

  • Associate Vice President National Accounts

    6 months ago

    Toronto, Canada National Bank of Canada Full time

    As the Associate Vice President (AVP), National Accounts, you will guide the company’s efforts to maintain and expand relationships with large, national distribution partners. You will be responsible for collaborating with internal and external stakeholders to achieve business goals and develop relationships, while leading the business planning cycle to...

  • National Design Consultant

    4 weeks ago

    Toronto, Canada McDonald's Full time

    Company Description:At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper...

  • National Service Operations Specialist

    6 months ago

    Toronto, Canada Toyota Full time

    Job Description National Service Operations Specialist Rank 5 Scarborough, ON What We’ll Bring: - Company & Culture_- A hybrid work environment- A work environment built on teamwork, flexibility and respect- Professional growth and development programs to help advance your career- A focus on respect for people and continuous improvement- Summer Hours...

  • Operations Manager

    6 months ago

    Toronto, Canada National Diabetes Trust Full time

    Are you looking to make a career move from the Restaurant or Retail industry? Do you have a background in transportation or logistics? We are actively seeking an Operations Manager to join our field operations team in Toronto, Ontario. Through our National Diabetes Trust operations, we divert more than 48 million kilograms of clothing and household items...

  • Operations Manager

    3 months ago

    Toronto, Canada National Diabetes Trust Full time

    Our Organization The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise much-needed funds for...

  • Strategic Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada National Employment and Consulting Inc. Full time

    Job DescriptionWe are seeking a skilled Strategic Operations Manager to join our team at National Employment and Consulting Inc.ResponsibilitiesLead the HR department in achieving organizational goals through effective coordination of activities.Direct and control daily operations, ensuring seamless execution and continuous improvement.Develop and implement...

  • National Associate Director, Creative Services and

    5 months ago

    Toronto, Canada Canadian Mental Health Association (National) Full time

    **National Associate Director, Creative Services and Brand Governance** **About CMHA**:Founded in 1918, the Canadian Mental Health Association (CMHA) is the most established, most extensive community mental health organization in Canada. Through a presence in more than 330 communities across every province and one territory, CMHA provides advocacy and...

  • Consultant, Consumer Marketing

    6 months ago

    Toronto, Canada NATIONAL Public Relations Inc. Full time

    Are you looking for the next big step in your career journey? Do you possess a rare blend of digital and communications chops, the passion for helping to build consumer brands, a knack for client service, and the ambition to join a high-performing AND supportive team? If so, we want to hear from you. NATIONAL Public Relations’ Toronto office is looking...

  • Consultant, Strategy and Insights

    6 months ago

    Toronto, Canada NATIONAL Public Relations Inc. Full time

    **NATIONAL** Public Re**lations,** Canada’s largest **PR firm**, is seeking** **a **Consultant, Strategy** to join our ambitious**, **entrepreneurial,** and talented team**.** **We are looking for **someone with passion and** **experience **in strategy development** **to** actively contribute to** our** thriving **team**.*** While our team is already...

  • People Operations Consultant

    6 months ago

    Toronto, Canada Gore Mutual Insurance Full time

    **We're now at the boldest phase of our Next Horizon journey** At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. Our path forward brings a sharper focus on our business' performance that's powered by...

  • Toronto - Technical Operations Consultant

    5 months ago

    Toronto, Canada FDM Group Full time

    **About The Role**: *** As a **Technical Operations** Consultant **with FDM, you will undergo industry specific training and continue your career journey as an FDM consultant by working for one of our globally recognized clients. Some common positions you could be working in include Technical Analyst, Cloud Computing Engineer, Production Support Application...

  • Senior Financial Transaction Advisor

    3 weeks ago

    Toronto, Ontario, Canada RSM Canada Operations ULC Full time

    We are a leading provider of professional services to the middle market, empowering our clients and people to realize their full potential. Our exceptional team is our key to an unrivaled, inclusive culture and talent experience, and our ability to be compelling to clients. You'll find an environment that inspires and empowers you to thrive both personally...

  • Operations Supervisor

    4 weeks ago

    Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    A dynamic and experienced Operations Supervisor is needed to oversee the daily operations of our restaurant and food service team. The successful candidate will be responsible for coordinating activities with other work units, requisitioning materials and supplies, and resolving product and service related problems.Key Responsibilities:Requisition or order...

  • Business Development Associate

    2 weeks ago

    Toronto, Ontario, Canada National Concrete Accessories Full time

    A career at National Concrete Accessories offers a unique blend of excitement and diversity, with opportunities to work in various fields such as marketing, human resources, information technology, sales, operations, finance, logistics, business development, merchandising, and more.The company is committed to Building Trust on Every Job. Our associates are...