Client Experience Coordinator

2 months ago

Edmonton, Canada Litco Law Full time

**Who We Are**

At Litco Law, we are known for our extraordinary and unsurpassed firm culture - and for the people behind that culture. We’ve been recognized as a Canadian Top Employer and as one of Canada’s Most Admired Corporate Cultures and know that this kind of success only happens when you have amazing people on your team who are passionate about their work, the company, and their clients.

By joining Litco Law, you will be part of an incredible team of passionate, purpose-driven people who believe in excellence and focus on doing their best work every day. Our core values guide everything we do and are reflected in how we interact with our clients, team members, and community.

Meet our Administrative Services Team here

**How You’ll Make a Difference**

As the first point of contact in our Edmonton office, the **Client Experience Coordinator** will work to provide the most exceptional, most caring, and most thoughtful experience to all our guests that visit our space as well as work to evolve, elevate and recognize all aspects our client journey. Additionally, this person will work collaboratively with other team members to improve the overall efficiency of the firm.

**You Will**:

- Create an exceptionally inviting and comfortable space for all guests that visit our office establishing trust and confidence in our firm’s services
- Assist our guests by answering questions and directing inquiries to the correct team member, while using out-of-the-box thinking to provide them with anything they need to have an amazing experience while they are with us
- Maintain all our meeting rooms and prepare them for our guests
- Maintain and clean the lounge area as needed to ensure our space always looks welcoming
- Complete advance preparations needed for all meetings, and communicate any issues or follow up requirements with other team members
- Bring a positive and uplifting energy to our client experience with an innate willingness to help, support and care
- Coordinate all catering requests for meetings
- Ensure all team members have all relevant information for their files as quickly as possible by processing incoming and outgoing correspondence (mail, faxes, couriers, etc.) in an efficient manner
- Support the Client Experience Team in creating an amazing experience for our clients throughout the life of their file
- Address any facility issues or concerns, as they arise and be the primary point of contact for any facility-related messaging and requests
- Work collaboratively to provide additional assistance, which could include requesting and obtaining client records and information, supporting our lawyers and legal assistants with various administrative tasks, and other miscellaneous duties as necessary

**Who You Are**:

- Understand the importance of your role as the face of our firm and strive to provide guests with a striking first impression
- Have been complimented on your excellent communication skills
- Thrive on supporting others and finding ways to make life easier for your coworkers
- Love to be busy and want to be part of a fast-paced, high-volume team
- Are a creative problem-solver
- Are a self-starter with a proven history of holding yourself accountable for achieving goals
- Have exceptional attention to detail with a high level of accuracy
- Know how to prioritize and manage your tasks effectively
- Are positive, upbeat, and helpful, and passionate about office culture
- Are empathetic and know how to work with clients who are going through a difficult time in their life
- Takes pride in your space and ensuring details are considered and addressed

**What We Offer**

At Litco Law, we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include

**High-performance culture** - You can be a dreamer, and you’re not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.

**Learning and development opportunities** - We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.

**Freedom and responsibility** - We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.

**Health and Wellness benefits **- The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.

**In-house book club** - We get paid to read At Litco Law, we believe in rewarding our team members for investing time in their personal and professional development.

**Flexibility** - Yes, the rumours are true We offer unlimited paid vacation.

Check out our Careers website here to learn more.

**We Are Growing Fast. Join Us.**

Litco L

  • Client Experience Coordinator

    1 month ago

    Edmonton, Alberta, Canada beBee Professionals Full time

    Job Title: Customer Relations CoordinatorLocation: Edmonton, ABCompany: beBee ProfessionalsJob Description:We are seeking a highly motivated Customer Relations Coordinator to provide exceptional customer service, respond to customer inquiries, and resolve customer complaints. The ideal candidate will have a bachelor's degree in Business Administration,...

  • Manager, Client Experience

    6 months ago

    Edmonton, Canada Sephora Full time

    **Job ID**: 232264 **Store Name/Number**: AB-West Edmonton (0510) **Address**: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and...

  • Client Experience Specialist

    3 weeks ago

    Edmonton, Canada SysGen Solutions Group Full time

    **Client Experience Specialist (CES)** **SysGen Solutions Group** is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what **makes a company great**. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience. Are you...

  • Travel Experience Coordinator

    4 days ago

    Edmonton, Alberta, Canada Travelbhai Canada Inc. Full time

    At Travelbhai Canada Inc., we're seeking an enthusiastic Travel Experience Coordinator to join our team.Job SummaryThis is a permanent full-time position, working 35 hours per week. The successful candidate will be responsible for coordinating travel experiences for clients, including transportation and accommodation reservations, recreation activities, and...

  • Travel Experience Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Travelbhai Canada Inc. Full time

    We are looking for an experienced Travel Guide to join our team at Travelbhai Canada Inc. as a Travel Experience Coordinator.Job DescriptionThis is a permanent position with 35 hours of work per week, requiring a strong focus on client satisfaction and excellent communication skills.The successful candidate will have 1-7 months of experience in the field,...

  • Client Experience Specialist

    2 months ago

    Edmonton, Canada SIRKit Full time

    **Organization Summary**: SIRKit is a Managed Service Provider (MSP) established in 2007. We deliver efficient service by focusing on documented, repeatable processes and automation. Our work's efficiency allows us to deliver significant value to our clients while compensating our team fairly. Our clients are accustomed to a friendly, outgoing, and engaging...

  • Event Experience Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Michaels Full time

    Job Title: Event Experience CoordinatorResponsibilities:Event Coordination:Plan and coordinate multiple events, including children's birthday parties and other craft classes or events.Engage with clients of all ages by creating a fun and creative environment.Demonstrate and instruct party participants in the completion of craft projects, perform face...

  • Client Experience Specialist

    2 weeks ago

    Edmonton, Canada Edward Jones Full time

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...

  • Destination Experience Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada FLYRO Full time

    Company OverviewFLYRO is a leading travel and tourism company dedicated to providing exceptional experiences for our clients. We are seeking a highly skilled Destination Experience Coordinator to join our team.

  • Travel Experience Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Travelbhai Canada Inc. Full time

    At Travelbhai Canada Inc., we seek an exceptional Travel Experience Coordinator to join our team. This role involves coordinating transportation and accommodation reservations, as well as assisting clients with check-in procedures. The ideal candidate should have excellent oral communication skills and be organized. As a Travel Experience Coordinator, you...

  • Client Relations Coordinator

    6 months ago

    Edmonton, Canada Ballad Consulting Group Full time

    Salary: 70K - 80K Who are we? The Ballad team is comprised of business professionals, strengthening the communities in which we live and work. Our diverse team brings a wealth of knowledge, experience, and creativity to each project we undertake. We provide services related to training, business planning, government relations, Indigenous engagement, and...

  • Client Services Coordinator

    6 months ago

    Edmonton, Canada The ALS Society of Alberta Full time

    **Client Services Coordinator** The ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to...

  • Client Care Coordinator

    6 months ago

    Edmonton, Canada WS Audiology Americas Full time

    At HearCANADA, we’re on a mission to connect with Canadians from coast-to-coast to offer solutions to their hearing health. By delivering exceptional client experiences and providing Best-in-Class hearing care, our teams are passionate about providing Wonderful Sound for All._ We're seeking a passionate **Client Care Coordinator (Medical Office...

  • Client Services Coordinator

    6 months ago

    Edmonton, Canada Lifemark Health Group Full time

    **Client Services Coordinator - Edmonton, AB (Full time)** - Medical Office or Legal Assistant training is an asset._ As a Client Services Coordinator you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking...

  • Client Coordinator

    1 month ago

    Edmonton, Canada Compliance Mentorz Full time

    JOB Responsibilities - Audit preparation, audit reports and compile data - Coordinating with Clients and internal departments - Completing Driver Qualification Files - Insurance Claims - Review meetings - Assist in completing Maintenance files - Filing and presenting data - Updating online software as and when required - Completing drug & alcohol program as...

  • Travel Experience Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Punjab Travel Inc Full time

    We are seeking an experienced travel agent to join our team at Punjab Travel Inc. as a Travel Experience Coordinator. In this role, you will be responsible for providing exceptional customer service and ensuring that our clients have an unforgettable travel experience.Key ResponsibilitiesDestination Research: Investigate new travel areas, hotels, and other...

  • Client Care Coordinator

    6 months ago

    Edmonton, Canada Amplifon Full time

    **Overview** An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers. You...

  • Client Service Coordinator

    5 months ago

    Edmonton, Canada ALS Society of Alberta Full time

    The ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the Team Lead of Client Services,...

  • Client Services Coordinator

    5 months ago

    Edmonton, Canada Avison Young Canada Full time

    Our Story: **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple...

  • Client Services Coordinator

    3 months ago

    Edmonton, Canada Avison Young Canada Full time

    Our Story: **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple...