Assistant Foh Manager and Social Media Manager

1 week ago

Courtenay, Canada Gladstone Brewing Co. Full time

If you just LOVE engaging with people, in person and online, this may be the right job for you. If you can handle a bar environment, and manage people, we are looking for you. If social media is your thing, this could be a match.

Gladstone is a brewery and lounge in downtown Courtenay. We offer a fun working environment with an outstanding team of friendly professionals, and benefits.

**Assistant Manager Responsibilities**:

- Leading staff in providing excellent service to patrons.
- Cutting staff appropriately, or calling in extra staff to ensure that bar is well staffed during peak hours.
- Direct and lead cleaning and closing tasks.
- Setting and enforcing quality and safety controls.
- Ensuring licenses are updated and in line with current legislation.
- Working with diverse personalities both on the staff and patrons.
- Taking part in promotional events.
- Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
- Maintaining a fun, safe atmosphere for patrons.

**Night Lounge Manager Requirements**:

- High school diploma.
- Restaurant or management experience or more education is generally preferred.
- Strong understanding of business management and accounting principles.
- Excellent computer, problem-solving, and customer service skills.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and resolve conflicts.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
- Decisiveness.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

**Social Media Manager Responsibilities**:

- Perform research on current benchmark trends and audience preferences.
- Design and implement social media strategy to align with business goals.
- Set specific objectives and report on ROI.
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news).
- Monitor SEO and web traffic metrics.
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
- Work with art director on social media accounts’ design (e.g. Facebook timeline cover, profile pictures).
- Suggest and implement new features to develop brand awareness, like promotions and competitions.

**Social Media Manager Requirements**:

- Proven work experience with social media.
- Excellent copywriting skills.
- Ability to deliver creative content (text, image and video).
- Solid knowledge of SEO, keyword research and Google Analytics.
- Knowledge of online marketing channels.
- Analytical and multitasking skills.
- Excellent communication skills.

**Salary**: $33.00-$38.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Courtenay, BC V9N 1G6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Serving: 4 years (preferred)

Work Location: One location

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