Administrative Assistant, Medical

4 weeks ago


Toronto, Canada University Health Network Full time

Job Posting #909542

Position**:Administrative Assistant II, Medical (McCain Centre for Pancreatic Cancer (WMCPC)**
Site: Princess Margaret Cancer Centre
Department: Medical Oncology and Hematology

**Salary**: $23.28 - $29.10 per hour
Hours: 37.5 hours per week
Status: PFT (Permanent Full-Time)

This position will provide administrative support to the multidisciplinary and interprofessional team within the Wallace McCain Centre for Pancreatic Cancer (WMCPC) at PMH/UHN. The WMCPC is an integrated multidisciplinary program providing the highest quality patient centered care from pre diagnosis and throughout the entire care pathway. The Medical Administrative Assistant II is a key member of the team by providing initial program information to patients, families and health care practitioners coordination, scheduling and administrative services, exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide secretarial and clerical services, in support of professional/medical personnel and patients, including: performing reception responsibilities; acting in a moderately independent manner to maintain coordination of patient appointments; liaising with internal and external providers; providing word processing/typing services for assigned personnel; performing cross-functional responsibilities, as assigned and performing other duties consistent with job classification, as required.

**Key Responsibilities**:

- Booking new patient consults / reassessments
- Assist with triaging process for new patient referrals into the Program
- Retrieving necessary external medical information and documents pre and post clinic
- Scheduling tests/procedures / workup for patient visits as needed
- Database entry - Tracker and REDCap
- Maintaining Program Website
- Supports the program in collating reporting documents necessary for various internal and external reports to key stakeholders
- Establishes, implements, maintains and ensures appropriate systems are in place to enable efficient workflow flow activities
- Arranging Booking meetings for 3-15 people
- Meeting minutes

**Qualifications**:

- Minimum completion of Grade X or recognized equivalent, College and/or Bachelor’s degree preferred
- Completion of a recognized medical or business post-secondary secretarial arts program diploma
- Minimum three to five years (3-5) related medical secretarial experience
- Knowledge of electronic patient record and scheduling systems.
- Previous experience Microsoft Office Environment and working with computer/word-processing, database and spreadsheet software
- Excellent interpersonal and customer service skills
- Excellent organization and time management skills, including verbal and written communication skills
- Ability to work well under pressure, multitask and prioritize work
- Ability to work independently and as a team player
- Ability to produce high quality and accurate work in accordance with hospital standards
- Experience working in a health care environment within a teaching hospital preferred
- Ability to address patient/families concerns and anxieties with patience and understanding
- Experience in coordinating patients from referral through to treatment
- Experience developing and working with Standard Operating Procedures (SOPs)
- Arranges small to mid-size formal and informal meetings/events
- Utilizes knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel
- Draws upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities
- Organizes, modifies, and maintains confidential electronic/paper filing/retrieval methods, systems and/or formats
- Ensures efficient operation of the office, within scope of authority
- Performs other related clerical support activities related to maintain program functions
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner
- Record minutes from meetings as required
- Utilizes knowledge of medical terminology and moderately advanced functions to provide word processing/typing services to facilitate the production of moderately complex documents/materials for assigned personnel
- Draws upon knowledge of medical terminology and senior secretarial experience to provide efficient and effective reception responsibilities
- Organizes, modifies, and maintains confidential electronic/paper filing/retrieval methods, systems and/or formats
- Ensures efficient operation of the office, within scope of authority
- Performs other related clerical support activities related to maintain program functions
- Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, d



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