Client Experience Leader

1 month ago


Vancouver, Canada Harry Rosen Full time

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

OWN YOUR STYLE AND YOUR FUTURE

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for nearly 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to developing retail leaders who love retail, inspire others, readily embrace change and technology, and have the passion and ability to inspire others. As Client Experience Leader you’ll be responsible for building and maintaining a team that recognizes their key role in delivering a superior service experience to our discerning clientele.

Here's what we’re looking for:

- 2 years+ of retail experience with leadership capacity in managing a store/department
- An inspirational leader focused on recruitment, coaching and development of a team
- A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience
- Demonstrated interest and ability in developing others with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements
- Strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individually and through one’s team
- A welcoming and inclusive mindset, and a passion for emulating and upholding our core values

Our Commitment to our Associates:
Harry Rosen’s professional work environment is designed to support and invest in the success of our associates, as many become the creative leaders of tomorrow. We focus on building long-term relationships with our staff, our customers, and our partners. The reason why our associates choose to build long-term careers with our company? Simply put, because we care. It's in our DNA to recognize, promote, and reward exceptional work ethic and talent.

World Class Environment:

- A welcoming and inclusive environment and a company culture that celebrates diversity and valuing and championing our team
- A modern, tech focused and very professional work environment
- Superior computer-based and face-to-face training opportunities
- An internal policy of promotion from within
- Formalized Education Reimbursement and ongoing support from your assigned coach/manager.

Benefits & Rewards Programs
- A competitive compensation program
- A collaborative environment supported by monthly team bonus opportunities
- Year-round best in industry clothing discounts and special offers
- A generous (flexible) benefits plan including wellness program.
- Three weeks of paid vacation after your first year of employment
- A culture that promotes a healthy, fulfilling work/life balance while offer long-term career opportunities

We thank you for your interest in this opportunity.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_



  • Vancouver, BC, Canada Harry Rosen Inc Full time

    Client Experience Leader - Retail Manager page is loaded Client Experience Leader - Retail Manager Apply locations Vancouver time type Full time posted on Posted 10 Days Ago job requisition id R4624 It's fun to work in a company where people truly BELIEVE in what they're doing! Harry Rosen is a retailer of fine quality menswear with store locations...


  • Vancouver, Canada Harry Rosen Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Your Style, Your Career Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies. We are committed to...


  • Vancouver, Canada Sephora Full time

    **Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...


  • Vancouver, Canada Sephora Full time

    **Job ID**: 237567 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location....


  • North Vancouver, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?**: To be part of the Eydt Wealth Partners - a leading wealth management practice at RBC Dominion Securities, the number one asset management firm in Canada. Our approach to investing is intrinsically personal. To us, financial planning isn’t about money; it’s about people. We prioritize getting to know our...


  • West Vancouver, Canada Sephora Full time

    **Job ID**: 231841 **Store Name/Number**: BC-Park Royal (0590) **Address**: 796 Main Street, West Vancouver, BC V7T 0A5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...


  • West Vancouver, Canada Sephora Full time

    **Job ID**: 209463 **Store Name/Number**: BC-Park Royal (0590) **Address**: 796 Main Street, West Vancouver, BC V7T 0A5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...


  • Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...


  • Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...


  • Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...


  • Vancouver, Canada OAK+FORT Full time

    Since our inception in 2010, OAK + FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals. *** **RESPONSIBILITIES** - Provide updates to...


  • Vancouver, British Columbia, Canada Richemont Full time

    At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Activity Leaders

    4 weeks ago


    Vancouver, Canada BGC South Coast BC Full time

    Summary of Responsibilities BGC South Coast BC has openings for Activity Leaders at our Vancouver, Surrey, Burnaby, Richmond, Delta, Tsawwassen and Langley locations. ABOUT US At BGC, we believe that every kid is amazing. And we know that by seeing and hearing them, they will believe it too! To kids, their Club feels like a place where they can...


  • Vancouver, Canada Cartier Full time

    Reference Code: 100723**Temporary Client Experience Coordinator - Vancouver**: - Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+...


  • Vancouver, Canada The Data Storytellers Full time

    The Data Storytellers is a rapidly growing executive education company with clients such as Sony, Mars and Disney. We pride ourselves on our stellar customer experience and passion for providing unique opportunities to collaborate with leading practitioners in data, analytics and innovation. Established in June 2019, we found early success with our...


  • Vancouver, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Summer Camp Leader

    3 weeks ago


    Vancouver, Canada St. John's School Society Full time

    St. Johns School is seeking energetic and motivated individuals to plan and lead summer camps for children and youth in our programme, SJS Summer to Discover. St. John’s School is hiring for the positions of Summer Camp Leader 1 and Summer Camp Leader 2. Under the general direction of the Summer Camps Coordinator, Summer Camp Leaders will be responsible...

  • Summer Camp Leader

    4 weeks ago


    Vancouver, Canada St. John's School Society Full time

    St. Johns School is seeking energetic and motivated individuals to plan and lead summer camps for children and youth in our programme, SJS Summer to Discover. St. John’s School is hiring for the positions of Summer Camp Leader 1 and Summer Camp Leader 2. Under the general direction of the Summer Camps Coordinator, Summer Camp Leaders will be responsible...


  • Vancouver, Canada PHSA Full time

    **Leader, Patient Partnerships** Quality Safety - Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is...

  • Vice President

    6 days ago


    Vancouver, Canada DDS WIRELESS INTL INC. Full time

    **About DDS Wireless International** DDS Wireless International is celebrating 35 years as a leader providing transportation industry solutions. We are an innovative developer of software as a service (SaaS) products and services and wireless hardware devices for the Transit and Taxi market segments. We have a global presence with offices in Richmond, BC,...