Client Experience Associate
2 weeks ago
**Job Summary**
**What is the opportunity?**:
To be part of the Eydt Wealth Partners - a leading wealth management practice at RBC Dominion Securities, the number one asset management firm in Canada. Our approach to investing is intrinsically personal. To us, financial planning isn’t about money; it’s about people. We prioritize getting to know our clients’ financial vision so we can make personalized recommendations. This work provides the clarity, stability, and confidence required to spend without the fear of outliving your money. Simply put, our proven process allows clients to enjoy their money. Our team is a family. We’re tight-knit, supportive, and work closely and well together.
**What will you do?**:
- Client meeting preparation
- Fulfill client inquiries
- Investigate and resolve inquiries related to accounts
- Manage documentation & regulatory requirements for new and existing clients
- Maintain client relationships and knowledge of accounts
- Helping to manage team operations while working to refine processes to ensure the team runs efficiently.
**What do you need to succeed?**:
**Must Have**:
- CSC or willing to obtain within 6-12 months
- Excellent client service skills
- Strong computer skills (Word, PowerPoint, Excel), Strong written and verbal communication skills
- Meticulous attention to detail
- Financial services industry experience with a strong understanding of financial administration, account types, rules and regulations
**Nice to Have**:
- CSC & CPH (IIROC licensed)
- Post-secondary degree
- A least 1 year of experience in a similar role
**What’s in it for you?**:
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC’s high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
**Job Skills**
**Additional Job Details**
**Address**:
3053 EDGEMONT BLVD:NORTH VANCOUVER
**City**:
NORTH VANCOUVER
**Country**:
Canada
**Work hours/week**:
37.5
**Employment Type**:
Full time
**Platform**:
Wealth Management
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2024-01-23
**Application Deadline**:
2024-02-17
**I**nclusion** and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
**Join our Talent Community**
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
-
Manager, Customer Experience
2 days ago
North Vancouver, Canada Capilano University Full time**Competition Number** - S181105P**Position Title** - Manager, Customer Experience - Client Services/ Help Desk**Position Number** - A99894**Employee Group** - Administrator**Position Status** - Regular Full-Time**Start Date** - 03/04/2024**End Date (if applicable)** **Department** - IT Services**Additional Notes** **Location** - North Vancouver**Working...
-
Manager, Customer Experience
23 hours ago
North Vancouver, Canada Capilano University Full time**Competition Number** - S181105P**Position Title** - Manager, Customer Experience - Client Services/ Help Desk**Position Number** - A99894**Employee Group** - Administrator**Position Status** - Regular Full-Time**Start Date** - 03/04/2024**End Date (if applicable)** **Department** - IT Services**Additional Notes** - Your main place of work is at the North...
-
Client Relations Associate
4 days ago
Vancouver, Canada Aura Office Environments Full timeClient Relations Associate HYBRID VANCOUVER, BRITISH COLUMBIA, CANADA. FULL-TIME. MARCH 1, 2024 Description About Us - Aura is a leading design-build firm in Vancouver, BC. Aura is known for transforming workspace “auras” into environments where people love to work. This is one of the 2 ways that we bring our purpose to life. Aura’s fundamental...
-
Temporary Client Experience Coordinator
Found in: beBee jobs CA - 1 week ago
Vancouver, British Columbia, Canada Richemont Full timeAt Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Client Relations Associate
4 days ago
Vancouver, Canada Aura Office Environments Full time**About Us** Aura is a leading design-build firm in Vancouver, BC. Aura is known for transforming workspace “auras” into environments where people love to work. This is one of the 2 ways that we bring our purpose to life. Aura’s fundamental purpose is to positively impact people. As well as transforming spaces to enable incredible performance we also...
-
Client Associate
5 days ago
Vancouver, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Experience Coordinator
23 hours ago
Vancouver, Canada Cartier Full timeReference Code: 95206**Client Experience Coordinator (Temporary Assignment) - Vancouver**: - Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate...
-
Temporary Client Experience Coordinator
Found in: Talent CA C2 - 1 week ago
Vancouver, Canada Cartier Full timeJob mission KEY RESPONSIBILITIES At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the...
-
Associate, Client Services
2 days ago
Vancouver, Canada Pathfinder Asset Management Limited Full time**Associate, Client Service in Vancouver, BC** Pathfinder Asset Management Limited is a full-service Investment Counsel operating across Canada with offices in Vancouver and Edmonton. Since the beginning, our focus has been on stewardship of investment portfolios for motivated investors, seeking strong performance and risk-managed results. Pathfinder...
-
Temporary Client Experience Coordinator
Found in: beBee S CA - 2 weeks ago
Vancouver, Canada Richemont Full timeAt Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...
-
Associate
23 hours ago
North Vancouver, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Associate Director, Client Services
7 days ago
Vancouver, Canada Cardinal Path, LLC Full timeMerkle | Cardinal Path empowers brands to harness their data and activate against it in pursuit of their business goals. Our passionate experts act as an extension of our clients’ teams, leveraging their deep knowledge to help brands maximize media and technology on the path toward digital transformation.Job DescriptionThe purpose of this role is to own...
-
Associate Director, Client Services
1 week ago
Vancouver, Canada Cardinal Path, LLC Full timeMerkle | Cardinal Path empowers brands to harness their data and activate against it in pursuit of their business goals. Our passionate experts act as an extension of our clients’ teams, leveraging their deep knowledge to help brands maximize media and technology on the path toward digital transformation.Job DescriptionThe purpose of this role is to own...
-
Associate Director, Client Services
1 week ago
Vancouver, Canada Cardinal Path Full timeCompany Description Merkle | Cardinal Path empowers brands to harness their data and activate against it in pursuit of their business goals. Our passionate experts act as an extension of our clients’ teams, leveraging their deep knowledge to help brands maximize media and technology on the path toward digital transformation. Job Description The purpose...
-
Associate Director, Client Services
2 weeks ago
Vancouver, Canada Cardinal Path Full timeCompany Description Merkle | Cardinal Path empowers brands to harness their data and activate against it in pursuit of their business goals. Our passionate experts act as an extension of our clients’ teams, leveraging their deep knowledge to help brands maximize media and technology on the path toward digital transformation. Job Description The purpose...
-
Associate Director, Client Services
2 weeks ago
Vancouver, Canada Cardinal Path Full timeCompany Description Merkle | Cardinal Path empowers brands to harness their data and activate against it in pursuit of their business goals. Our passionate experts act as an extension of our clients’ teams, leveraging their deep knowledge to help brands maximize media and technology on the path toward digital transformation. Job Description The purpose...
-
Associate Director, Client Services
Found in: Talent CA C2 - 1 week ago
Vancouver, Canada Cardinal Path Full timeJob DescriptionThe purpose of this role is to own and be accountable for the day-to-day client relationship and all elements of the account including, implementation of the strategic vision for the client, delivery against setting and achieving the annual financial targets, while building a trusted relationship with multiple key client stakeholders.The...
-
Customer Experience Associate
7 days ago
North Vancouver, Canada TD Bank Full time404668BR Retail Banking - Customer Service North Vancouver, BC March 29, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
2 days ago
North Vancouver, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
22 hours ago
North Vancouver, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...