Practice Management Supervisor
2 months ago
**PRACTICE MANAGEMENT SUPERVISOR**
**Winnipeg, MB**
**_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_**
**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.- Flex-time and partially remote work schedule, depending on nature of work, operational requirements and work location.
Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.
Under the general direction of the Customer Energy Services Department Manager, this role is responsible for supervising a section
of Practice Management Specialists, and responsible for continuous improvement for Customer Energy Services functions along
with supported functions and sparking innovations to improve service levels and increase customer satisfaction. This role will be a
critical enabler in achieving the goal of "increasing responsiveness and improving the customer experience" - foundational to pillars
of Strategy 2040.
The Practice Management Supervisor will lead activities related to business process re-design, accountable for a portfolio of
continuous improvement initiatives, operationalizing training of new and existing staff and be responsible for identifying, leading,
designing and implementing continuous and sustainable process improvements with a focus on policies, systems & processes, tools
& technology, people & roles and customer strategy to support the goal of becoming more responsive, trusted and customer centric.
**_Responsibilities:_**
- Develop framework for centralizing, prioritizing, assigning, tracking and operationalizing Customer Energy Services Initiatives
or initiatives supported by Customer Energy Services.
- Lead Customer Energy Services initiatives and supported initiatives: identify opportunities, evaluate, prioritize, recommend
and facilitate development of new and/or existing practices, processes and procedures to meet departmental requirements.
- Lead cross-functional teams using process improvement techniques to implement initiatives by documenting business
processes; recognizing performance gaps and conducting root cause analysis; using empirical models, data, analytics and
insights to identify opportunities to automate, centralize, eliminate or standardize processes/policies; and recommending,
designing and implementing solutions to meet service-level requirements and deliver operational efficiencies for
re-investment.
- Accountable for a portfolio of Customer Energy Services initiatives and deliverables are met.
- Accountable to ensure the definition of initiative success criteria to monitor initiative outcomes and to ensure expected benefits
- are realized according to the initiative's business case.- Responsible to communicate project performance results and KPIs to senior management and project/program steering
committees; and to proactively monitor outcomes, objectives and milestones to identify and mitigate risks and deliver results
on-time, on-budget, and in-scope relative to approved project plans.
- In consultation with stakeholders, will be accountable to develop communication plans and support change management
plans to ensure success in the implementation of initiatives and realization of intended outcomes.
- Will be responsible for providing insight, training and coaching on process improvement methods to project teams and
stakeholders to ensure initiatives are implemented successfully and to support the transformation of Customer Energy
Services into an organization that values continuous improvement and operational excellence.
- Will validate and proactively identify new opportunities that align to the strategic needs of Customer Energy Services in order
to support Strategy 2040, to achieve business outcomes and to meet the evolving expectations of employees and customers.
- Accountable for the maintenance of tools used to manage initiative delivery, outcomes, and benefits (e.g. business cases,
project charters, project plans, and risk / issue / decision logs).
- MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY
Reference Code: CO56660446-01
- Ensure effective functional relationships and communication with staff from both inside and outside the Department to provide
key deliverables and timely completion of all initiatives.
- Oversee the development, evaluation, revision and ensure training, mentorship and technical leadership is provided to the
employees within Practice Management.
- Lead, motivate, direct work, and provide guidance to staff.
**_ Qualifications:_**
- A four-year degree in a related discipline from a university of recognized standing
-
Supervisor, Case Management
2 months ago
Winnipeg, Canada St.Amant Full time**About Us** St.Amant is a non-profit organization, offering programs & services throughout Manitoba which support over 1600 children and adults with developmental disabilities and autism, and their families. We are committed to delivering person and family centered supports through individualized programs and services. St.Amant is guided by its core values...
-
Building Supervisor
1 week ago
Winnipeg, Canada BRYDGES PROPERTY MANAGEMENT Full timeA building supervisor is required to provide services at a 78 unit condo complex located in the heart of Saint-Boniface. This building is administrated by a Condo Board and Brydges Property Management. The building supervisor will report to the property manager. This is a key position in the organization as it is in the front of line work assuring matters...
-
Practice Management Specialist
2 months ago
Winnipeg, Canada Manitoba Hydro Full timePRACTICE MANAGEMENT SPECIALIST **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **Great Benefits** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life -...
-
Breakfast Supervisor
4 days ago
Winnipeg, Canada MLS Management Full timeResidence Inn/ Fairfield Inn and Suites by Marriott is looking for a supervisor to help oversee our breakfast team and the day to day food operations. The qualified individuals will be working early morning hours in order to help supply our clientele with a beautiful Marriott standard buffet breakfast. Looking to hire 1 person for this position ASAP. The...
-
Accounting Supervisor
2 months ago
Winnipeg, Canada People Corporation Full timeWe are seeking an Accounting Supervisor to join our team in Winnipeg, MB. Reporting to the Accounting Manager, the Accounting Supervisor is an integral part of the accounting team responsible for providing accurate, timely and relevant accounting information to internal stakeholders and driving standardization and process and control improvements. The...
-
Maintenance Supervisor
3 days ago
Winnipeg, Canada Richlu Manufacturing Full time**Maintenance Supervisor Job Description Template** We are looking to employ a maintenance supervisor with an outstanding knowledge of building trades, cleaning procedures and maintenance. A maintenance supervisor is expected to have fantastic organizational and time management skills. You will display natural leadership and possess fantastic communication...
-
Project Manager
1 week ago
Winnipeg, Canada Kepsco Construction Management Full timemid-sized demolition and hazardous material remediation company is looking for a person with experience in project management, ideally with the ability to perform estimating duties as well - should be able to muti-task and operate somewhat independantly - should be able to function in a fluid environment - able to co-ordinate schedules and work load,...
-
Project Manager
2 days ago
Winnipeg, Canada Kepsco Construction Management Full timemid-sized demolition and hazardous material remediation company is looking for a person with experience in project management, ideally with the ability to perform estimating duties as well - should be able to muti-task and operate somewhat independantly - should be able to function in a fluid environment - able to co-ordinate schedules and work load,...
-
Licensed Practical Nurse
3 weeks ago
Winnipeg, Canada Southeast Personal Care Home Full time*** Directly accountable to the Manager of Resident Care, the Licensed Practical Nurse provides professional practical nursing services to designated patients/residents including independent nursing services, administration of prescribed medical treatments, collaboration and interaction within the health care team and participation in the coordination of...
-
Winnipeg, Canada University of Winnipeg Full timeResearch Assistants are normally students, in a University of Winnipeg undergraduate program, employed to assist with tasks related to research. Work is performed within defined guidelines and under supervision of a more senior researcher or faculty member. **Position Overview**: This research project focuses on the implementation of responsible theatre...
-
Concrete Supervisor
2 days ago
Winnipeg, Canada Concrete Craft Full timeConcrete Supervisor. Position Overview: We are seeking a skilled and experienced Concrete Supervisor to join our team. The Concrete Supervisor will be responsible for overseeing and coordinating the installation, finishing, sealing, and colouring of stamped concrete surfaces. This role requires strong leadership, technical expertise, and the ability to...
-
Accounting Manager/Supervisor
2 weeks ago
Winnipeg, Canada Robert Half Full timeWe are seeking an experienced and detail-oriented Accounting Supervisor to join our clients team. The Accounting Supervisor will oversee a team of accounting professionals and manage the day-to-day operations of the accounting department. The ideal candidate will have strong leadership skills, a solid accounting background, and a passion for maintaining...
-
Accounting Manager/Supervisor
3 weeks ago
Winnipeg, Canada Robert Half Full timeWe are seeking an experienced and detail-oriented Accounting Supervisor to join our clients team. The Accounting Supervisor will oversee a team of accounting professionals and manage the day-to-day operations of the accounting department. The ideal candidate will have strong leadership skills, a solid accounting background, and a passion for maintaining...
-
Emergency Supervisor
2 months ago
Winnipeg, Canada First Onsite Full time**Position Summary**: The Emergency Supervisor supports the Emergency Mitigation Manager with emergency response and restoration projects to ensure the goals and needs of the insurance companies and our customers are being met. The Emergency Supervisor is capable of implementing water remediation procedures consistent with the IICRC S-500 Standard. The...
-
Field Supervisor
2 months ago
Winnipeg, Canada Canadian Utility Services Ltd Full time**Field Supervisor** Canadian Utility Services Ltd **Do you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?** Do you want to challenge yourself and build your career with a company that encourages you to be your best, as we forge ahead as a strong, independent forestry/Utility Company continuing to...
-
Clinical Supervisor
3 weeks ago
Winnipeg, Canada St.Amant Full time**About Us**: St.Amant is a non-profit organization, offering programs & services throughout Manitoba which support over 1600 children and adults with developmental disabilities and autism spectrum disorder (ASD), and their families. We are committed to delivering person and family-centered supports through individualized programs and services. St.Amant is...
-
Manager, Compliance Supervision
3 weeks ago
Winnipeg, Canada Harbourfront Wealth Management Inc. Full time**Who we are**: Harbourfront Wealth Management Inc. is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing CIRO registered securities dealer. The firm provides financial services and holistic wealth management solutions for mid to high-net-worth individuals. At Harbourfront Wealth Management, our core...
-
Manager, Compliance Supervision
4 days ago
Winnipeg, Canada Harbourfront Wealth Management Inc. Full time**Who we are**: Harbourfront Wealth Management Inc. is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing CIRO registered securities dealer. The firm provides financial services and holistic wealth management solutions for mid to high-net-worth individuals. At Harbourfront Wealth Management, our core...
-
Maintenance Supervisor
3 weeks ago
Winnipeg, Canada Canad Inns Destination Centre Fort Garry Full timeJOIN OUR TEAM We are excited to welcome a dedicated Maintenance Supervisor to our team at Canad Inns. As a Supervisor, you will be responsible for ensuring Canad Inns’ standards related to maintenance are met or exceeded, including necessary repairs and housekeeping of your Canad Inns property. The Supervisor will comply with all standards and provide...
-
Manager, Compliance Supervision
2 weeks ago
Winnipeg, Canada Harbourfront Wealth Management Inc. Full time**Who we are**: Harbourfront Wealth Management Inc. is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing CIRO registered securities dealer. The firm provides financial services and holistic wealth management solutions for mid to high-net-worth individuals. At Harbourfront Wealth Management, our core...