Administrator
5 months ago
Overview:
**Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.**
**We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.**
**A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.**
**We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.**
- **
A PROUD HISTORY OF OVER 75 YEARS**:
- ** FY22 REVENUE 10.4 BN USD**:
- ** WE’RE PRESENT IN 66 COUNTRIES**:
- ** OVER 1,400 ACTIVE GLOBAL CLIENTS**
**Wipro is seeking for Administrator to join our collaborative team.**
**Role: Administrator**
**Location: Calgary, Alberta, Canada**
**Key skills required**:
- Component: Exchange Online, Active directory and Office 365, SharePoint Online, OneDrive for business, Skype for business.
- Troubleshooting end user issues related to Outlook, SharePoint, and other Office365 Services.
- Troubleshooting issues related to Mail Flow, Object provisioning, SMTP Relay issues for internal EA Applications.
- Involved in Security task/activities by sharing relevant data from Office365 Tenant,
- Involved in patching and maintenance activity of Windows & Exchange servers,
- Monitoring Office365 Tenant for any major change or Outages and proactively updating Service Desk Team, SME’ s & IT Operation Management Team about it.
- Working on Priority Tickets and ensuring the Incident/Task are closed & resolved within SLA? s.
- Working with Site IT? s for remote location and Executive IT Team to resolve issues for VIP users.
- Collaborating with other internal IT Teams on issue solutions/guidance.
- Involved in service improvement plans for Office365 to test feature, share best practices and experience with the Engineering Team on Office365 services,
- Reviewing Messaging Team performance and discussing any technical or process related roadblock/challenges on weekly with SMEs & IT Operation Lead from Client side,
- Documenting best practices and creating SOP’s for known issues resolution.
- Migration: mailboxes from on-premises exchange server 2007, 2010, 2013 & 2016 to Office 365.
- Hands on experience in technologies Exchange server 2013, 2010 and Office 365.
- Expertise in Implementing, configuring and administrating Exchange servers.
- Configuring and Troubleshooting Mail retention policies issues, Transport and Journal rules issues, Mail flow and mail connector issues.
- Automating and executing Office 365 procedures utilizing Windows PowerShell.
- Configuration and troubleshooting of MS Outlook client 2010, 2013 and 2016.
- Creating and managing Mailboxes, Distribution Lists, and Public Folders.
- Audit Logging and Compliance requirements.
- Creating recipients, Mailboxes, o365 groups etc.
- Office 365 exposure from setting up and implementing standpoint.
- Delivering triages on all the Office 365 components.
- Collecting and analysing logs for Outlook client.
- Syncing users from AD to Office 365 using AAD connect tool.
- Managing and troubleshooting users, groups, and computer accounts in Active directory.
- Managing incremental sync and full sync to sync user data to cloud.
- Helping customers to set up AAD connect for their organization.
- Managing and creating SharePoint teams, site collections and groups.
- Handling issues related to permission and provisioning of user in SharePoint Online.
- Resolving issue on SharePoint document library, list, web-parts, and pages.
- Created, configured, and administered SharePoint sites and user permission rights.
- Solving syncing issues of SharePoint site and document library on Windows and mac.
- Created and Managed SharePoint Groups and Permissions for Domain Users.
- Solving syncing issues of OneDrive for Business on Windows and mac.
- Helped in installation and activation of OneDrive for Business.
- Excellent Communication Skills
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