Veterinary Receptionist/veterinary Assistant

1 week ago


Victoria, Canada Royal Oak Pet Clinic Full time

Royal Oak Pet Clinic is seeking

Receptionist / Veterinary

sistant to join our team. We are a local

owned, f
- service, s
- l animal practice in
- uld have a professio
- attitude and be
- e to work well
- part of a team
- individually
- xperience in c
- omer servic

and previous animal handling
- preferred. As a Ve

erinary R
- ptionist / As
- tant, you
- ll be the first
- nt of contact for

clients and
- eir beloved pets. Your primary
- sponsibility will be to provid
- xceptional customer service and ensu

a positive experience fo

oth clients and their furry fri

ends. Responsibilities will include: - Greet clients and their pets with a warm and friendly demeanor - Answer phone calls, schedule appointments, and manage the appointment calendar - Check-in patients, update client information, and verify insurance coverage - Collect payments for services rendered and provide accurate receipts - Assist with maintaining patient records - Maintain cleanliness and organization of the reception area, with light housekeeping duties. - Ensure a positive experience for both clients and patients within our hospital Required Skills: - Excellent communication skills, both verbal and written - Strong interpersonal skills with the ability to build rapport with clients and colleagues - Proficient in using computer systems for scheduling appointments, managing records, and processing payments - Animal handling experience If you are passionate about animals, possess exceptional customer service skills, and have experience in a veterinary setting, we would love to hear from you. Must be willing to work evenings and Saturdays. We offer a competitive wage (based on experience). Job Types: Full-time, Permanent Pay: $16.75-$22.75 per hour Expected hours: No more than 40 per week Benefits:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care Flexible Language Requirement:

- French not required Schedule:

- 10 hour shift
- Day shift
- Monday to Friday
- Weekends as needed Experience:

- Veterinary: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred) Work Location: In person Expected start date: 2024-08-12



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