Vp, Solution Delivery

2 weeks ago

Toronto, Canada Metaverse Mind Lab Inc Full time

Society is about to begin moving into the Metaverse. As we build it - the infrastructure that coordinates us, the rules that govern us, and the avatars that represent us - we lay the **foundation for a new civilization**.

Join us on the journey to bring humanity into this new phase of our existence.

Our mission at **Metaverse Mind Lab (MVML)** is to contribute to the effort of building this new world in a way that enhances human flourishing. There is a lot of hype and speculation around the Metaverse. To stay grounded, we focus on a few core economic properties of the Metaverse that will not disappear as the fashion changes but will persist over time.

MVML delivers **immersive 3D virtual reality (VR) and augmented reality (AR) experiences for major enterprises** who aim to solve key business challenges and further their innovation strategy. Our immersive solutions are uniquely driven by Artificial Intelligence (AI) and Machine Learning (ML) technologies, empowering us to deliver unprecedented user experiences.

**The Opportunity**:
This is an opportunity to take your passion for **strategic** **consulting and** **delivering enterprise customer solutions **in an emerging new frontier. In this newly created role, you will be a strategic thinker who loves learning everything there is to know about a customer’s brand, business, and market. The digital experiences we create improve the lives of customers—this is an opportunity to produce these experiences while guiding multidisciplinary teams to surpass the goals of your customers. Building, managing, and growing positive and productive relationships with your customer and your team is second nature to you. You own a project’s success, but the highly-collaborative environment you create for customers across multi-disciplinary teams ensures the delivery of excellent work—You thrive in a customer-centric organization.

**What’s in it for you**:

- **Delivery in a New Frontier.** Develop your strategic analysis and customer delivery skills by delivering solutions with a collaborative team in a new market that is only just beginning.
- **The Intersection of AR-VR/AI. **Build immersive experiences that push the frontier of integrating machine intelligence with AR-VR.
- **Impact.** Your work will be used by many and influence the direction of society in the Metaverse.
- **Ground-Breaking and Meaningful. **We are at the start of an incredible journey. Come join us.

**Our new VP, Solution Delivery will**:

- **Know our Customers. Inside Out. **You own customer relations, acting as the primary contact to understand and communicate the needs for all parties (customer, team, vendors). You will understand our customer’s short term and long term strategic needs while guiding them through their metaverse journey. You will be a diplomatic leader who builds relationships and consensus with team members and customers at all levels. You will improve existing client relationships to increase customer satisfaction and identify additional opportunities within the project or opportunistically within the account. You are the customer success benchmark.
- **Deliver. Deliver. Deliver. **You will lead every aspect of solution delivery by leading a multi-functional team to deliver both strategic consulting services and complex enterprise development projects. You own the full-cycle from defining scope and drafting SOWs, to planning and management, to development, to driving negotiation and changes while effectively supporting the team throughout, to ensuring delivery of exceptionally high quality results and products.
- **Build Operations. **You will build and establish our delivery methodology and project management operations from the ground-level up with projects that intersect traditional game development and enterprise software.
- **Lead and Guide.** You will bring your passion for leading and growing teams in a business that’s setting a new direction, acting as a career manager to guide, coach, mentor, and train.


**Our new VP, Solution Delivery brings**:

- **Experience.** You bring 10+ years of experience in delivering large-scale enterprise solutions in a consulting and technical product development environment. Bonus points if you have delivered VR/AR projects and digital training.
- **Project Management A-Z.** You are a master of managing and controlling project scope, schedule, budgets, change management, resource planning & management, project roadmap development, and revenue forecasting. And you are comfortable doing this while navigating a high level of ambiguity in a growing and developing business.
- **The ability to think BIG, but know the DETAILS.** As a creative problem-solver, you see solutions behind complex project delivery and staffing challenges. And you seamlessly switch between working at macro and micro levels to manage a large portfolio’s scope, schedule, and budget. Collaborating with senior-level clients and executives to successfully de

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