Sales Consultant

5 months ago

Huntsville, Canada Huntsville Chrysler, Dodge, Jeep, Ram Full time

**Huntsville Dodge **is looking for a** Sales Consultant **to join their dynamic team

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, are passionate about innovating and care about a great guest experience and giving back.

**About Us**

Huntsville Chrysler, Dodge, Jeep Ram (“Huntsville Dodge”) is part of Performance Auto Group, a leading automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- **Great Experience**: Every customer is entitled to a great experience
- **Integrity**: We are honest and transparent in our actions
- **Diversity**: We are stronger through the inclusion of people, brands and ideas
- **Innovation**: We passionately embrace opportunities for new and continuous improvements
- **Empowerment**: We encourage and support our people in taking initiative
- **Giving Back**:We positively impact the communities in which we live, work and raise families

**About you**:
You will join a team dedicated to working cohesively together. At Huntsville Dodge, our Sales Consultants are paid a salary and volume incentive bonus which allows us to offer a unique car buying experience. You are committed to helping us provide a hassle-free, honest and transparent environment for our guests and team. With a team that has countless success stories of career mobility, expect that you will be on the right path to growing and acquiring new skills.

**Here’s what you’ll deliver**:

- Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Work effectively without supervision.
- Attend factory-sponsored and dealer-specified training classes as scheduled by management.
- Answer customer service phone calls relating to car sale inquiries.
- Ensure customer car quotes are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle’s delivery.
- Inform customers when vehicles are ready to be picked up.
- Keep abreast of new equipment, features and tools available and recommend purchases.
- Account for all documents; ensure that none are missing.
- Follow up with the factory and distributors regarding late vehicle deliveries.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

**You champion success with these accomplishments**:

- High School Diploma or GED is required.
- Automotive sales experience preferred.
- OMVIC Certification is required within the first 2 weeks of hiring.
- Dealer CRM system experience is an asset.
- Must have valid Class ‘G’ Ontario driver's license and clean driver’s abstract.
- Strong computer skills.
- Able to effectively communicate both verbally and in writing.
- Strong time management and organizational skills.
- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Ability to maintain a high degree of confidentiality.
- Must be willing to be flexible with work schedules.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our internal career mobility program
- Access to health and dental benefits, vision plan, EAP, RSP plan
- Disability and life insurance for the unexpected
- Employee discount on vehicles, service and parts
- Engaging employee events
- Did we mention we love giving back to our communities?

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 39 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, Huntsville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

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