Inside Sales Representative
2 weeks ago
**Inside Sales Representative**
Mirvish Productions is looking for Inside Sales Representatives for its new, in-house telemarketing team. To ensure success as an Inside Sales Representative, you should have strong customer service and sales experience and the ability to multitask in a comfortable work environment.
**Responsibilities**:
- Makes outbound telemarketing calls to existing Mirvish ticket buyers (we do not cold call), to encourage patrons to purchase subscriptions.
- Learn details about the shows or packages being sold in order to effectively sell the offerings.
- Answers questions about shows, pricing, package details and other related information.
- Upsells patrons to other package offerings.
- Set up new patron accounts, access existing patron accounts, and manage sensitive patron data in ticketing system.
- Accurately and efficiently enters patron information into ticketing software to process orders.
- Processes credit card payments and troubleshoots any issues that may arise.
- Maintains working knowledge of shows and services sold.
- Contacts patrons in response to correspondence or feedback.
Qualifications:
- Must have strong sales experience.
- Strong verbal communication skills.
- Ability to multitask frequently and in many instances update records in the ticketing system while talking with patrons.
- Always strive to make sales goals as set by management.
- Ability to remain calm under pressure.
- Past sales experience an asset.
- Past experience with Tessitura an asset.
**Starting Date**: Immediately
**Job Type**: Permanent Full Time
**Location**: Toronto, Ontario (On-site)
**Availability**:Must be flexible to work days and evenings, Tuesday to Saturday, as scheduled. 35-40 hours per week.
**Wage**: $19 per hour + financial incentives (Increase to $20.00 per hour after probationary period).
If you have the appropriate qualifications for this role and believe you would be able to make a beneficial contribution to Mirvish Productions, please submit your resume and cover letter in a single PDF document by **Monday, April 3rd, 2023 prior to 5:00 p.m.**
**Job Types**: Full-time, Permanent
**Salary**: From $19.00 per hour
**Benefits**:
- Company events
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Commission pay
**Experience**:
- sales: 1 year (preferred)
Work Location: One location
Application deadline: 2023-04-03
Expected start date: 2023-04-18
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