Leg Assembly

Posting Title- Leg Assembly - Grid Level 18 - Case Management Coordinator- Position Classification- ABC Access- Union- N/A- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $60,564.00 - $75,705.00 per annum- Close Date- 2/28/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Other Public Sector- Ministry Branch / Division- Legislative Assembly of BC- Job Summary**Case Management Coordinator**
**Competition**: LA232472
**Department**: Sergeant-at-Arms
**Position Type**:Regular Full-Time
**Salary Range**: $60,564.00 - $75,705.00 per annum
**Close Date**: Wednesday, February 28, 2024 at 12:00pm (PST)

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Employees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information services. The Assembly is an autonomous employer, separate from the administrative framework of B.C. government ministries and agencies.

The Sergeant-at-Arms department is seeking a proactive, organized and service-oriented individual for the regular full-time position of Case Management Coordinator.

Reporting to the Staff Sergeant, MLA Safety Program, the Case Management Coordinator (Coordinator) is responsible for ensuring service excellence in the delivery of services within the MLA Safety Program.

The Coordinator manages the intake of new service requests including the performance of triage for threat assessment investigations. The Coordinator acts as an advisor for physical security projects, prepares periodic program reporting and presentation materials, manages vendors, builds relationships with external partners and service providers, and engages with MLAs and their staff to ensure ongoing communication and follow-up on security and/or safety concerns referred to the MLA Safety Program.

**QUALIFICATIONS**

Applicants must be/have:

- Post-secondary diploma or degree in a field with a focus on research and documentation plus at least two years of customer service experience or an equivalent combination of education and experience.
- Must complete and provide a satisfactory Criminal Record Check and Criminal Record Review Act Check, which must be renewed every five years.
- Experience working with Case Management systems preferred.
- Previous training in behavioural-based threat assessment is preferred.

Please refer to the job description for a full list of duties and qualifications.

**WHAT WE OFFER**
- **Career development **- We support continuing education by providing innovative, inclusive and diverse learning opportunities for growth, skill development and career advancement.
- **Community, engagement and recognition** - We value teamwork, collaboration and connection. Employees have the opportunity to interact and engage through projects, committees, working groups and events. Together, we celebrate and acknowledge each other's outstanding achievements and contributions.
- **Extended health benefits** - We provide eligible employees with a competitive benefits package, which includes extended health and dental, basic life insurance, an optional family funeral benefit plan, optional life insurance, optional accidental death and dismemberment, travel medical insurance, sick leave and long-term disability benefits.
- **Flexible work options** - We offer remote work and flexible work arrangements for a greater work-life balance.
- **Health and wellness** - We promote employee health and wellness by providing access to an employee assistance program, an in-house fitness room, secure bike storage and a reduced-cost bus pass through the BC Transit ProPASS program. We also offer an infant and family wellness room, a meditation room and a sustainable commuting and active living program that provides reimbursement for fitness and wellness activities.
- **Location, location, location** — We provide employment in an architectural landmark, the Parliament Buildings, which overlooks Victoria's Inner Harbour on the edge of the downtown core, close to shops, restaurants, cafes and parks.
- **Retirement benefits** - We offer a generous pension plan with the Public Service Pension Plan where contributions are made by both the employee and Legislative Assembly. This pension plan provides employees with a lifetime monthly pension when they retire.
- **Vacation benefits **- We offer four weeks of annual vacation time to start, or 8 percent vacation pay.

**APPLICATION REQUIREMENTS**

**Note**:
All positions at the Legislative Assembly require applicants to be at least 16 years old and eligible to work in Canada. You must be a Canadian citizen or permanent resident to accept a permanent job offer. If you have a valid temporary work permit, you may be eligible for temporary (auxiliary) work, but only until your work permit expires or is renewed.

The Legislative Assembly of British Columbia