Front Desk Agent

1 month ago


Niagara Falls, Canada Falls Lodge & Suites Full time

Greet guest and respond to guest enquiries
- Keen attention to detail and the motivation to work long hours
- Computer literacy, mathematical skills and knowledge of word processing software
- Ability to interact with customers from different backgrounds
- Strong organizational skills and the ability to identify errors in records
- Outstanding capability to handle stressful situations calmly and effectively
- Excellent interpersonal skills
- Follow check-in and out procedures
- Ability to bend and lift heavy objects, assist in laundry
- Supervising housekeeping staff and ensuring all the rooms are clean and ready to accommodate guest
- Checking all the rooms to maintain standard of cleanliness, and ensuring all rooms are clean, well maintained and attractively presented
- Maintains inventory to ensure adequate supplies
- Performing cleaning duties in case of emergency or shirt staff
- Honest and Reliable staff and ability to work on their own

**Job Types**: Full-time, Permanent

**Salary**: From $15.50 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- On call

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location


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