Part-time Front Desk Agent
2 weeks ago
Front Desk Agent
- Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area**This position will help serve breakfast on the morning shift. **Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
**Job Type**: Part-time
**Salary**: From $17.00 per hour
Expected hours: 15 - 20 per week
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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