Librarian 1 - Digital Branch
3 months ago
**_Great City, Great Work, Great Future_**
**Librarian 1 - Digital Branch**:
**DEPARTMENT**:
**Library**
**STATUS**:
**Regular Full Time**
**NO. OF POSITIONS**:
**One**
**UNION**:
**CUPE, Local 387**
**HOURS OF WORK**:
**35 hours per week**
**SALARY**:
**$66,493 - $78,418**
**annually**
**plus benefits (2021 rates)**
**About New Westminster Public Library**
The City of New Westminster is a socially, economically and culturally diverse community of approximately 82,000 residents. As a core civic service, New Westminster Public Library aims to engage, strengthen and connect the community by inspiring exploration, imagination, creativity and lifelong learning. We emphasize the development and delivery of innovative programs and services that reflect our commitment to the principles of social justice, diversity, equity, and inclusion, delivered through the lens of anti-racist and anti-oppressive practice. We are committed to reconciliation with First Nations and urban indigenous communities. We seek to constantly learn, evolve and adapt our practice to the changing needs of our community, seeking always to identify and remove barriers to service.
**Who we are looking for**:
Reporting to the Manager of Community, Programs and Engagement the Digital Branch Librarian coordinates and continuously works to improve the library’s digital branch. This includes managing and updating the library’s website, and ensuring the library’s social media channels and monthly electronic newsletter continually engage, inspire and build awareness of NWPL’s products, services and community initiatives. You understand that online library collections, resources and communications channels form a distinct service point, or ‘digital branch’ that must continually strive to address the needs of a broad range of audiences throughout the City of New Westminster. This position is also a member of the library’s public services team, planning and delivering library programming in your focus area. This may include programs related to ebooks, digital media stations and a range of emerging technologies. The Digital Branch Librarian will also provide general information services at service desks and may participate in community meetings and working groups. As well as playing a key communications and information service role, the Digital Branch Librarian actively seeks ways to collaborate in a workplace dedicated to the principles of equity, diversity and inclusion through the lenses of a socially just and anti-oppressive framework.
**Primary responsibilities include**:
**Digital Branch Coordination**
- Maintain and always seek to improve **nwpl.ca**, the library website, its related sites/pages and modules, while monitoring and responding to website inquiries and feedback as required.
- Assist in deploying a range of strategies to optimize website access and user experience.
- Liaise with staff who contribute to digital collections, resources, and content.
- Create engaging social media posts using a variety of media, hashtags and other engagement and networking tools; moderate and maintain follower audiences, social inboxes and comments across all library social media channels.
- Create, write and edit text content across a range of online/digital channels including social media, website, electronic newsletter content, news releases and other promotional items as needed.
- Collaborate with other communications staff in creating and developing various communications and awareness assets/campaigns (print and digital) as needed.
**Public Services**
- Provide excellent public services at library information service desks as required.
- Provide 1:1 and group instruction in use of various online resources and digital technology as needed.
- Assist with collection development tasks, as assigned.
- Participate on library committees and working groups as assigned.
- Participate in collection development in an assigned collection area.
- Collect and regularly maintain statistics related to digital platforms, online engagement as well as program and information services provided.
**Details (hours of work)**:
- This is a permanent, full-time position, 35 hours/week.
- Library staff may participate in the City of New Westminster’s Compressed Day Off program.
**Required Qualifications**:
- MILS from an ALA accredited institution.
- Previous experience in managing digital communication channels and assets (e.g. websites, social media platforms, electronic newsletters).
- Demonstrated ability to create and deploy website content (text, graphics, formatting) using a content management system such as WordPress, Joomla or Drupal, as well as through the use of a variety of coding techniques through languages such as HTML, XML, Javascript.
- Aware of emerging trends in public libraries related to website design, and digital communications.
- Demonstrated experience preparing text copy specifically for websites, blogs, social media and/or
-
Librarian 1 - Digital Branch
3 months ago
New Westminster, Canada City of New Westminster Full timeLibrarian 1 - Digital Branch New Westminster, British Columbia **Number of Openings**: 1 **Hours per Week**: 35 hours per week. **Employee Group**: CUPE, Local 387 **Location**: Public Library: 716 Sixth Ave **Competition #**: 276 **Additional Details**: **About New Westminster Public Library** - The City of New Westminster is a socially, economically and...
-
Library Assistant 3
3 months ago
New Westminster, Canada City of New Westminster Full timeLibrary Assistant 3 - Technical Services New Westminster, British Columbia **Number of Openings**: 1 **Hours per Week**: 35 hours per week. **Employee Group**: CUPE, Local 387 **Location**: Public Library: 716 Sixth Ave **Competition #**: 236 **Additional Details**: **About New Westminster Public Library** - The City of New Westminster is a socially,...
-
Student Librarian
3 months ago
New Westminster, Canada City of New Westminster Full time**New Westminster, British Columbia**: **Number of Openings**: 1 **Hours per Week**: Other: Work between 4-8 hours or more per week **Employee Group**: CUPE, Local 387 **Location**: Public Library: 716 Sixth Ave **Competition #**: 475 **Additional Details**: **About New Westminster Public Library**: The City of New Westminster is a socially, economically and...
-
Customer Experience Lead
4 months ago
New Westminster, Canada Scotiabank Full timeIs this role right for you? In this role you will: Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates Build strong customer relationships and deliver excellent customer service Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. ...
-
Library Assistant
4 months ago
New Hamburg, Canada Region of Waterloo Full time**Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...
-
Customer Experience Lead
3 months ago
New Westminster, Canada Scotiabank Full timeRequisition ID: 200292 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...
-
Branch Care Coordinator
3 months ago
New Minas, Canada Air Liquide Full timeAt VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...
-
Student Research Assistant, Research and Innovation
3 months ago
New Westminster, Canada Douglas College Full time**Work Arrangements** - The position is located at the New Westminster campus. Hours of work: up to a maximum of 20 hours/week. The work terms for this position are: - 1. Fall 2023: September 5, 2023 - December 17, 2023 2. Winter 2024: January 3, 2024 - April 24, 2024 3. Summer 2024: May 6, 2024 - August 18, 2024 - This position will be located in the RIO...
-
Digital Media Specialist
3 weeks ago
New Westminster, British Columbia, Canada 1037502 BC Ltd. Full timeAbout the RoleWe are seeking a highly skilled Web Site Designer to join our team at 1037502 BC Ltd. as a key member of our digital media department. The successful candidate will be responsible for designing and developing engaging and user-friendly websites that meet the needs of our clients.Key ResponsibilitiesDesign and Development: Create visually...
-
Personal Banking Associate
3 months ago
New Westminster, Canada BMO Financial Group Full time610 Sixth Street Units 125-126 New Westminster British Columbia,V3L 3C2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...
-
Digital Solutions Specialist
2 weeks ago
New Westminster, British Columbia, Canada Adiuvo Consulting Inc. Full time{"h2": "Job Summary", "p": "At Adiuvo Consulting Inc., we are seeking a skilled Web Designer to join our team. As a Web Designer, you will be responsible for designing, developing, and implementing information systems business solutions. You will work closely with clients to develop and document Website requirements, source and select information for...
-
Digital Solutions Specialist
2 weeks ago
New Westminster, British Columbia, Canada Adiuvo Consulting Inc. Full time{"h2": "Job Summary", "p": "At Adiuvo Consulting Inc., we are seeking a skilled Web Designer to join our team. As a Web Designer, you will be responsible for designing, developing, and implementing information systems business solutions. You will work closely with clients to develop and document Website requirements, source and select information for...
-
Customer Service Representative
4 months ago
New Westminster, Canada BMO Financial Group Full time120 - 66 Tenth Street New Westminster British Columbia,V3M 3X3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...
-
Customer Experience Associate
3 months ago
New Westminster, Canada Scotiabank Full timeRequisition ID: 196777 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
4 months ago
New Westminster, Canada Scotiabank Full timeRequisition ID: 179460 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Service Representative
3 months ago
New Westminster, Canada BMO Financial Group Full time120 - 66 Tenth Street New Westminster British Columbia,V3M 3X3 This is a part-time role (18.75 hours per week minimum guarantee) at our Columbia Square branch in New Westminster. This position requires availability to work anytime during branch hours, Monday through Saturday. Delivers exceptional service to BMO customers and prospects. Identifies customer...
-
Digital Creative
18 hours ago
New Westminster, British Columbia, Canada XON AUTOMATION LTD Full timeAbout the RoleXON AUTOMATION LTD is seeking a skilled Web designer to join our team. As a Web designer, you will be responsible for creating visually appealing and user-friendly websites that meet our clients' requirements.Key ResponsibilitiesCollaborate with clients to understand their needs and preferencesDevelop and document website requirements,...
-
Digital Creative
22 hours ago
New Westminster, British Columbia, Canada XON AUTOMATION LTD Full timeAbout the RoleXON AUTOMATION LTD is seeking a skilled Web designer to join our team. As a Web designer, you will be responsible for creating visually appealing and user-friendly websites that meet our clients' requirements.Key ResponsibilitiesCollaborate with clients to understand their needs and preferencesDevelop and document website requirements,...
-
New Westminster, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key ResponsibilitiesCustomer Focus: Create an...
-
New Westminster, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key ResponsibilitiesCustomer Focus: Create an...