Bilingual Intake Specialist

3 weeks ago


Remote, Canada MSH International (Canada) Ltd. Full time

**Job Overview**

The Intake Specialist will be the first point of contact for members requiring both medical and non
- medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist duties includes but is not limited to helping members find health care providers, book appointments, and make travel arrangements. You will be responsible for communicating the available benefits to members, clients, and service providers.

**Responsibilities**
- Provide assistance services to travelling members such as taxi, ambulance, hotel, and medical bookings etc.
- Communicate with service providers around the world (request documentation, reports, invoices, etc.)
- Update clients on progress of assistance provided to their members.
- Assist members with their return home, when necessary.
- Coordinate with various service providers.
- Communicate relevant information to all key stakeholders in a timely manner (clients, medical facilities, patients, families, etc.) and triage cases as per departmental policy to achieve best solutions.
- Use the case management database to accurately input all case details, actions taken, and next steps.
- Act as the link between policyholders and family members and medical and service providers and the insurance company.
- Review and interpret benefits plans.
- Confirm insurance coverage details to service providers and members.

**Qualifications and Education Requirements**
- Bachelor’s degree, diploma, in Business, Administration, Health Sciences, or a related field.
- Intermediate level experience in Microsoft Word and Excel skills
- Excellent verbal and written communication skills in English & French
- Superior time management skills
- Ability to work independently
- Analytical and decision-making skills
- Ability to communicate diplomatically
- Ability to work in a fast-paced and dynamic environment

**Preferred Skills**
- Understanding of medical terminology
- Travel, snowbird, and TPA experience

**Additional Notes**
- This position requires availability for rotational shifts on weekends and evenings.
- A laptop is required and will be provided.

**Job Type**: Part-time
Part-time hours: 24 per week

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: Remote



  • Remote, Canada MSH International (Canada) Ltd. Full time

    **Job Overview** The Intake Specialist will be the first point of contact for members requiring both medical and non - medical assistance. You will be the first point of contact before having the case assigned to a Case Coordinator. The Intake Specialist duties includes but is not limited to helping members find health care providers, book appointments, and...


  • Remote, Canada WCG Services Full time

    **Who we’re looking for**: **Rehabilitation Service Specialist - Case Coordinator** **Program**: RSVP **Status**:Permanent Full-Time **Location**:West Region - BC, AB, MB, SK Like WCG, you believe in the power of work to transform lives. As a Rehabilitation Service Specialist - Case Coordinator, you’ll be responsible for the receipt of new...

  • Claims Specialist

    3 days ago


    Remote, Canada WCG Services Full time

    **Who we’re looking for**: **Claims Specialist (Bilingual)** **Program**: RSVP **Status**: Permanent Full-Time **Location**:Remote - Canada Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing Veterans...


  • Remote, Canada First Nations Finance Authority Full time

    _Who we are_ Located in the beautiful Okanagan Syilx territory on Westbank First Nation, First Nations Finance Authority or FNFA is a First Nations-owned and operated national not-for-profit organization that has been supporting First Nation communities across the country since 2005. Our organization encourages development, learning, and diversity and...


  • Remote, Canada Canadian Health Labs Full time

    **Job Description : Bilingual Primary Care Clinic Recruitment Specialist** **About CHL / Company Profile** **Canadian Health Labs (CHL)** is a nationwide, rapidly growing healthcare solutions provider which leverages their unique ability of attracting specialised international and domestic sustainable HHR (healthcare human resources) to provide tailored...


  • Remote, Canada KEV Group Full time

    **About KEV**: KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools. KEV’s easy - to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees...


  • Remote, Canada CONDUENT Full time

    **About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...


  • Remote, Canada Canadian Wildlife Federation Full time

    **Your Connection to Wildlife** - As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ **WILD Outside Youth Leadership Specialist (YLS)**: **Location**: Work-from-home in Regina, SK **Reports to**: Wild Outside Youth Leadership Assistant Manager, Western...


  • Remote, Canada Canadian Wildlife Federation Full time

    **Your Connection to Wildlife** - As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ **WILD Outside Youth Leadership Specialist (YLS)**: **Location**: Work-from-home in Kitchener-Waterloo, ON **Reports to**: Wild Outside Youth Leadership Assistant Manager,...


  • Remote, Canada Canadian Wildlife Federation Full time

    **Your Connection to Wildlife** - As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ **WILD Outside Youth Leadership Specialist (YLS)**: **Location**: Work-from-home in Victoria, BC **Reports to**: Wild Outside Youth Leadership Assistant Manager, Western...


  • Remote, Canada Canadian Wildlife Federation Full time

    **Your Connection to Wildlife** - As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ **WILD Outside Youth Leadership Specialist (YLS)**: **Location**: Work-from-home in Winnipeg, MB **Reports to**: Wild Outside Youth Leadership Assistant Manager, Western...


  • Remote, Canada Canadian Wildlife Federation Full time

    **Your Connection to Wildlife** - As one of Canada’s largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ **WILD Outside Youth Leadership Specialist (YLS)**: **Location**: Work-from-home in Calgary, AB **Reports to**: Wild Outside Youth Leadership Assistant Manager, Western...

  • Language Specialist

    4 weeks ago


    Remote, Canada Innodata Inc Full time

    **Job Title: Language Specialist (Spanish bilingual)** **Location: Canada remote (excluding Quebec)** **Languages: English & Spanish** **Who we are**: Innodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are the AI technology solutions provider-of-choice to 4 out of...


  • Remote, Canada Canadian Wildlife Federation Full time

    Your Connection to Wildlife As one of Canada's largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _WILD Outside Youth Leadership Specialist (YLS):Location: Work-from-home in Kitchener-Waterloo, ONReports to: Wild Outside Youth Leadership Assistant Manager, Central CanadaFixed-Term...


  • Remote, Canada Harbor Global LLC Full time

    **Harbor** is seeking a **Retrieval Specialist **for a full-time, virtual position based in the US, Manila or Canada. This role is flexible working between the hours of 11:00 - 8:00pm Eastern Standard Time. **Responsibilities**: - Procure known-item document retrieval of journal articles, book chapters/sections, and other legal and non-legal documents -...

  • Payroll Specialist

    4 weeks ago


    Remote, Canada Savage Services Full time

    We have an exciting opportunity on our Payroll Team! Our Team Members come to Savage for the daily challenge, opportunities for growth, teamwork, our focus on safety, and competitive pay, but they stay because of the outstanding culture that exists here. A culture that encourages Team Members to find a better way and enables them to “do things they never...


  • Remote, Canada WCG Services Full time

    **Who we’re looking for**: **Role**:Rehabilitation Service Specialist - Case Coordinator **Program**: RSVP **Status**:Permanent Full time **Location**:Remote (supporting Ontario region) Like WCG, you believe in the power of work to transform lives. As a **Rehabilitation Service Specialist Case Coordinator (RSS CC)**, you’re part of a team that...


  • Remote, Canada Canadian Wildlife Federation Full time

    Your Connection to Wildlife As one of Canada's largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _WILD Outside Youth Leadership Specialist (YLS):Location: Work-from-home in Regina, SKReports to: Wild Outside Youth Leadership Assistant Manager, Western CanadaFixed-Term until March...


  • Remote, Canada WCG Services Full time

    Who we're looking for:Role:Rehabilitation Service Specialist - Case CoordinatorProgram:RSVPStatus:Permanent Full timeLocation:Remote (supporting Ontario region)Like WCG, you believe in the power of work to transform lives. As a Rehabilitation Service Specialist Case Coordinator (RSS CC), you're part of a team that delivers a wide range of rehabilitation...


  • Remote, Canada Harbor Global LLC Full time

    Harbor is seeking a Retrieval Specialist for a full-time, virtual position based in the US, Manila or Canada. This role is flexible working between the hours of 11:00 - 8:00pm Eastern Standard Time.Responsibilities: Procure knownitem document retrieval of journal articles, book chapters/sections, and other legal and nonlegal documents Pull cases, dockets,...