Direct Ship Logistics Specialist

4 weeks ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

**The Company**:
OSL was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. Our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision is to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values are, Belonging, Collaboration, Responsibility, Passion, Over Achievement, and Innovation.

**The Position**:
We are currently seeking a **Direct Ship Logistics Specialist**. The Direct Ship Logistics Specialist will manage and monitor the overall logistics process of direct shipped Inbound containers and full trailers, of goods to our various customers, warehouses, stores and cross-dock/distribution centers for Digital Appliance Products. The position will be responsible for supporting the order creation and maintenance process, conveyance tracking, alignment of lead-time requirements and successful delivery of goods within the parameters of the orders received from the customer, our standard lead times from point of origin, and our internal order management policies.

**What you’re responsible for**:

- Single Point of Contact for Direct Ship enquiries, reporting, alignment of expectation and conveyance current location, real-time performance against Lead Time expectation from internal and external partners
- Maintain internal system orders, customer data and lead timetables specific to Direct Ship Program
- Customer Purchase Order and Sales Order mapping / maintenance
- System data related to Customer Routing Requirements
- TiHi and specialized pallet configuration data by each partner’s specification
- Liaise with origin and factory points of contact to ensure 100% compliance with above requirements by each account and product group within the scope of Samsung Canada’s business model
- Monitor and report in real time on status of direct ship orders inbound to the customer and relay information to all concerned parties as detailed in internal / external partner groups per above
- Actively pursue cost-avoidance and reduction options within the Direct Shipping modalities and provide guidance on preferred carrier, Inter-modal routes, container yard handling, storage and delivery options among other key handling points from origin (Purchase Order point) and delivery (Final Mile to our business partners’ various locations), inclusive of demurrage, detention, pre-pull, rail charges, drayage and storage items
- Review Inbound Standard Lead Times and work directly with our internal Logistics company on challenge resolution, opportunities for improvement, and maintenance of on-time / right quantity, while reducing Cost of Poor Quality
- Responsible for providing expertise and direction in the Inbound ERP and freight forwarder system usage outward to internal customers
- Manage Diversion Requests for inbound conveyance that needs to be re-aligned to our own distribution center receiving points as required

**To join our team**:

- University degree or College equivalent in related field
- Membership with an accredited supply chain/logistics designation or similar
- 3+ years logistics experience working in freight forwarding, Inland and Ocean transportation
- Proven ability to control, improve and avoid issues related to inbound and direct-shipped goods
- Negotiation skills and experience concerning reduction and avoidance of related inbound logistics costs (e.g. demurrage, detention, pre-pull, rail charges, drayage and storage items
- SAP / ERP competency required
- Intermediate MS Office (Excel, PowerPoint)
- Knowledge of Global Freight Forwarding and Inbound Logistics experience
- Well-versed in Transportation Law, Incoterms and Inter-Modal usage in Canada
- Implement cost reduction methods to keep year over year logistics low

**What we offer**:

- A competitive base salary $65-68K plus bonus and other perks
- Vacation plus additional flex days
- Comprehensive benefits
- Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job.

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