Logistics Operations Specialist

4 days ago

Mississauga, Ontario, Canada OSL Retail Services Full time
Company Overview

We are a people-focused company at the top of our game, generating momentum with commitments to client customers, innovation, business results, and an entrepreneurial spirit. This energy, enthusiasm, and engagement among our employees push us to new heights.

Direct Ship Logistics Specialist Role

We are seeking a Direct Ship Logistics Specialist to manage and monitor the overall logistics process of direct shipped Inbound containers and full trailers. The position will be responsible for supporting the order creation and maintenance process, conveyance tracking, alignment of lead-time requirements and successful delivery of goods within the parameters of the orders received from the customer, our standard lead times from point of origin, and our internal order management policies.

Key Responsibilities
  • Single Point of Contact for Direct Ship enquiries, reporting, alignment of expectation and conveyance current location, real-time performance against Lead Time expectation from internal and external partners
  • Maintain internal system orders, customer data and lead timetables specific to Direct Ship Program
  • Customer Purchase Order and Sales Order mapping / maintenance
  • System data related to Customer Routing Requirements
  • TiHi and specialized pallet configuration data by each partner's specification
  • Liaise with origin and factory points of contact to ensure 100% compliance with above requirements by each account and product group within the scope of Samsung Canada's business model
  • Monitor and report in real time on status of direct ship orders inbound to the customer and relay information to all concerned parties as detailed in internal / external partner groups per above
  • Actively pursue cost-avoidance and reduction options within the Direct Shipping modalities and provide guidance on preferred carrier, Inter-modal routes, container yard handling, storage and delivery options among other key handling points from origin (Purchase Order point) and delivery (Final Mile to our business partners' various locations), inclusive of demurrage, detention, pre-pull, rail charges, drayage and storage items
  • Review Inbound Standard Lead Times and work directly with our internal Logistics company on challenge resolution, opportunities for improvement, and maintenance of on-time / right quantity, while reducing Cost of Poor Quality
  • Responsible for providing expertise and direction in the Inbound ERP and freight forwarder system usage outward to internal customers
  • Manage Diversion Requests for inbound conveyance that needs to be re-aligned to our own distribution center receiving points as required
Requirements and Qualifications
  • University degree or College equivalent in related field
  • Experience working in international freight forwarding, Inbound and Ocean transportation
  • Membership with an accredited supply chain/logistics designation or similar
  • Proven ability to control, improve and avoid issues related to inbound and direct-shipped goods
  • Negotiation skills and experience concerning reduction and avoidance of related inbound logistics costs (. demurrage, detention, pre-pull, rail charges, drayage and storage items
  • SAP / ERP competency required
  • Intermediate MS Office (Excel, PowerPoint)
  • Knowledge of Global Freight Forwarding and Inbound Logistics experience
  • Well-versed in Transportation Law, Incoterms and Inter-Modal usage in Canada
  • Implement cost reduction methods to keep year over year logistics low
Benefits and Perks
  • A competitive base salary of $65-68K plus bonus and other perks
  • Vacation plus additional flex days
  • Comprehensive benefits
  • Training and development opportunities to grow your career with one of Canada's Best Managed Companies
  • A supportive workplace culture and work environment

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