Digital Project Manager

3 weeks ago

Toronto, Canada St. Michael's Hospital Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Digital Project Manager - OHT.

On behalf of the Downtown East Toronto Ontario Health Team (DETOHT) and West Toronto Ontario Health Team (WTOHT), Unity Health Toronto is looking for a shared full-time Project Manager. Each OHT works together with their patients, caregivers and healthcare providers, to improve the experiences of, and outcomes for, people living in their region.

The Project Manager will support the Digital Lead to advance the digital, population health management and related privacy and data-sharing priorities for each OHT. The role will also support alignment of the digital portfolio with other work streams of each OHT, through participation in the Operations and Secretariat teams. This role will take direction from, and provides support to, the Digital Lead for DETOHT and WTOHT.

**Duties & Responsibilities**
- Project manage digital projects for the OHT, including the piloting of a digitally integrated shared care pathway for the OHT’s priority population. Scope of work includes:

- Creating project plans to facilitate project implementation, utilizing best practice guidelines and appropriate tools;
- Managing deliverables related to assigned projects, including tracking project milestones/ deliverables, ensuring all associated project activities are well coordinated, organized, etc., to ensure the smooth implementation of project objectives/activities;
- Identifying and resolving issues and concerns that may hamper project activities in a timely manner
- Determining, evaluating and providing mitigating plans for risk issues while managing performance against expectation of the project team;
- Tracking and monitoring project activities, utilizing information to develop and deliver progress reports, proposals, requirements documentation, predictions, etc.;
- Managing performance expectation against project team results to determine areas that need improvements and implementing appropriate action to meet established project goals;
- Proactively manage changes in project scope, ensuring crises contingency plans are in place; and budgets are managed;
- Working collaboratively with other OHT project leads and/or working group members, e.g., privacy and data sharing working group to meet project objectives.
- Rely on and use full understanding/knowledge of project implementation tools and tactics to facilitate the effective management/implementation of large scale projects;
- Provide support to digital reporting requirements, including the quarterly Ministry reporting, reporting to DHAC, and updates of the digital work streams to the digital working groups of each OHT and the Core Team for DETOHT and Steering Committee of WTOHT.
- Ensure strong OHT relationships (OHT members, physician networks and patients/clients/residents), including engaging with new interested organizations on behalf of the OHT
- Facilitate effective stakeholder engagement to deliver a successful projects;
- Provide secretariat support to the digital working groups of each OHT and the Privacy Working Group. Effectively engage working group members to collaborate on moving forward the digital work plan of the OHTs.
- Act as liaison between the digital and privacy working groups and the other areas of work within each OHT by participating as a member of each OHT’s Operations and Secretariat teams.
- Links with neighboring OHTs to stay aligned and leverage synergies
- Support the Digital Lead in planning, refinement and implementation of each OHT’s digital strategy;
- Supports the Digital Lead in devising and establishing digital policies and systems to support the implementation of strategies set by each OHT, regional digital priorities and the provincial Digital Health Playbook.
- Other duties as assigned.

**Qualifications**
- Post-secondary degree/diploma in related field e.g., health administration, information technology, business administration. Master’s degree (e.g., business administration, health administration) preferred.
- 3-5 years of project management and digital change management experience in a health care environment, community based environments an asset;
- Strong knowledge of available digital health technologies (e.g., health information management systems) and background in implementing digital technologies in health systems;
- Knowledge of data privacy (PHIPA) and security legislation,

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