Client Service Billing Respresentative

2 weeks ago


Quebec City, Canada Northbridge Financial Corporation Full time

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Federated.

We’re looking for a Customer Service & Billing Representative whose main duties will be to answer our customers’ billing questions, ensuring that every interaction results in an exceptional customer experience.

The most important characteristics for our Customer Service & Billing Representatives are attention to detail, excellent communication and good priority management.

You will be the ideal person in the Province of Quebec for our customers’ billing questions.

**You’re great at**:

- Customer Service
- Billing and problem solving
- Working with different departments to ensure fast and accurate transmission of information

**You have**:

- ** Commercial general insurance licence (mandatory)**
- Exceptional communication and problem-solving skills
- Team player

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.


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