Sales Support
2 months ago
**Summary**
**Role Title**: Sales Support & Administrative Assistant
**Department**: Administration
**Role Overview**
The role of this position is execution of a wide range of clerical and accounting activities. Additionally, this position will provide administrative support to the overall operation.
**General Accountability**
The administrative assistant’s responsibilities include general accounts payable and accounts receivable activities, customer service and reception duties. A direct reporting relationship to the Controller while consistently demonstrating a commitment to Company Core Values and Strategic Plans.
**Qualifications**
**Education** **and Experience**
- High school diploma is required
- Education in Marketing Communication / Business Administration / Accounting is an asset
- Experience in a sales and marketing administrative role is preferred
- Experience in a customer service relations role and demonstrated business acumen is valued
**Competencies**
- Self-motivated, accountable and possesses excellent organizational and communication skills
(both written and oral)
- Advanced organizational, planning, and prioritization skills
- Ability to work in a fast-paced business environment maintaining effective working relationships within a team model
- Values relationships with coworkers, customers, and stakeholders, and up-holds the core value that honesty and trust are central to integrity
- Strong accountability and time management skills
- Ability to perform tasks with a high degree of accuracy and dependability
- Ability to provide exceptional service and quality in their work and interactions
- Possess a strong belief in ethics and integrity
- Proficient in the use of Quickbooks, MS Office Suite and cloud-based office systems (i.e.
Smartsheet, Dropbox, Salesforce)
- Ability to travel in Canada and the USA
**Primary Responsibilities**
- Reception o Answering incoming phone calls o Process walk-in traffic (e.g. customers, couriers)
- Administration o General Office Duties
▪ Pull reports from QB as required from other departments
▪ Maintain office supplies inventory
▪ Document filing & maintaining file list o A/R Assist:
▪ Generating customer invoices in QB
▪ Following up on overdue receivables
▪ Processing customer payments (Bank deposits & cc transactions) o A/P Assist:
▪ Entering supplier invoices in QB
▪ Generating and processing weekly cheque run
▪ Maintaining vendor terms o Logistics
▪ Scheduling pickups with transport companies
▪ Processing incoming and outgoing shipment paperwork
- Marketing o Assist sales team with clerical duties
▪ Incoming lead processing
▪ Update CRM if required
▪ Send out literature packages
▪ Maintain vendor literature stock
▪ Manage promotional products & marketing print material
▪ Prepare quote templates and product costing o Assist with event organization when required (e.g. trade shows)
**Working Conditions**
- Expected to adhere at all times to Company Policy, Corporate Safety Policy, and IT Policy
- As we occupy a multi-tenant building, employees are requested to respect designated areas
- Work will primarily occur in a corporate office environment
**Salary**: $35,000.00-$55,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bolton, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: One location
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