Field Services Technician, Aaa

2 weeks ago


Winnipeg, Canada Bell Full time

Req Id: 417790

Accelerate your professional growth and development through career mobility.

AAA Alarm Systems Ltd., a Bell MTS Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.

**Duties and Responsibilities**:
Service Technicians are responsible for:

- Install or repair security systems, alarm devices or related equipment, following AAA standards
- Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms
- Prepare documents, such as customer information record or Master monitoring agreement
- Provide customers with costs for equipment installation
- Identify expired life safety devices whale on site and informing customer of requirement to replace
- Completing work orders for all calls attended and submitting them with time sheets on a weekly basis
- Tracking vehicle inventory to ensure equipped to complete the upgrade/service ticket, parts used are recorded properly and equipment requiring repairs is returned to shipping on a timely basis
- Maintain secure work environment by following safe practices: keep security information confidential
- Take part in 24hr on-call service rotation
- Adhering and promoting AAA’s health and safety requirements
- Other duties as assigned

**Qualifications**:

- Demonstrated high level of customer service
- Must be a graduate of a technical school or college, or have experience in the field
- Demonstrated ability to troubleshoot and repair alarm systems
- Must possess a valid Manitoba Driver’s License and be willing to travel for work
- Must be able to manage a physically demanding workload involving lifting and carrying, climbing, working aloft and in confined areas and working outdoors in all weather conditions
- Class “M”, Class “C”, and lift certificate considered an asset

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Application Deadline**: 05/14/2024

**Position Type**: Union

**Position Level**: IBEW - 435

**Job Status**: Regular - Full Time

**Flexible work profile**: Full-time in office (meaning that you will be required to perform your work on-site)

**Job Location**: Canada : Manitoba : Winnipeg

Created: Canada, MB, Winnipeg

**Bell, one of **Canada's Top 100 Employers**.



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