Customer Service Representative

3 weeks ago


Brampton, Canada Brampton Brick Full time

**Job Purpose**

The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner.

**Primary Duties & Responsibilities**
- Providing product and technical information to customers and sales team in a timely manner
- Accurately process customer transactions such as orders, picks, packs, and returns
- Obtain accurate information from clients relating to their orders and projects
- Manage orders to ensure accurate and timely delivery of product
- Identify, research, and resolve customer inquiry and order status
- Coordinate the transfer of products from other locations as needed
- Work closely with other locations
- Monitoring inventory and allocations
- Inter-company billing, inter-branch billing, track customer owned inventory
- Reporting, analyzing, and performing other duties as assigned.
- Some travel may be required from time to time

**Qualifications / Experience**
- Minimum high school graduate, post secondary training is an asset
- Experience in customer service environments
- Excellent interpersonal, listening and communication skills
- Excellent organizational and time-management skills
- Strong problem solving skills; ability to make timely but sound decisions
- Strong numerical and analytical skills
- Manage changing priorities, demands and constant interruptions
- Ability to work under pressure, multi-task and meet deadlines
- Team player, but is able to work independently
- Fluency in French (written and oral) an asset
- Work flexible hours

**Job Types**: Full-time, Permanent

**Salary**: $16.55-$25.88 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Brampton, ON L7A 1E9 (required)

Ability to Relocate:

- Brampton, ON L7A 1E9: Relocate before starting work (required)

Work Location: In person



  • Brampton, Canada ShipMonk Full time

    Why ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...


  • Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...


  • Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...


  • Brampton, Canada Brampton Brick Full time

    Customer Service Representative **Job Purpose** The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams, to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner. **Primary Duties & Responsibilities** -...


  • Brampton, Canada Nestle Full time

    **Position Snapshot** **Business areas: Nestlé Canada** **Job title: Customer Service Representative** **Location: Brampton, Ontario** **Grade 10 **Position Summary** We are looking for a **Customer Service Representative **based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional...


  • Brampton, Canada Instacan Services Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a dynamic role that requires excellent communication skills and the...


  • Brampton, Canada U-Haul Full time

    **Location**: 411 Main St N, Brampton, Ontario L6X1N7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Peridot Supply Full time

    **About us** Peridot Supply Inc is a growth oriented company engaged in wholesale distribution of building materials for the construction industry. **Objectives** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face...


  • Brampton, Canada Building Trust Corporation Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and...


  • Brampton, Canada Husqvarna Full time

    Position/Job Description: The Customer Service Representative interacts with all customers to provide and process information in response to inquiries, concerns and requests about products, services, and procedures. What You Need to Know: - Receiving and processing orders from customers and sales representatives- - Generating and confirming all shipments- -...


  • Brampton, Canada U-Haul Full time

    **Location**: 411 Main St N, Brampton, Ontario L6X1N7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...


  • Brampton, Ontario, Canada Nestle Full time

    Position SnapshotBusiness areas: Nestlé CanadaJob title: Customer Service RepresentativeLocation: Brampton, Ontario**Grade 10Position SummaryWe are looking for a Customer Service Representative based at our Brampton location reporting into the Customer Service Manager. This role will provide direct professional consultative services to our key customers...


  • Brampton, Canada Nestle Operational Services Worldwide SA Full time

    **Business areas: Nestlé Canada** **Job title: Bilingual Customer Solutions Representative** **Location: Brampton, ON** **Hybrid** **Benefits** - Flexible and hybrid work arrangements - Excellent training and development programs as well as opportunities to grow within the company - Up to 50% off - Nespresso Coffee Machine, Capsules and accessories - Three...


  • Brampton, Canada ROYAL SECURITY SOLUTIONS INC. Full time

    Royal Security Solutions is a premier provider of mechanical and access control product in the Ontario Market. We take great pride in our ability to offer professional services to assist our customers in selecting the products that best fits their needs. We are looking for an Internal Customer Service representative to join our close knit team environment....


  • Brampton, Canada Can Art Aluminum Extrusion L.P Full time

    **CUSTOMER SERVICE REPRESENTATIVE (Brampton, ON facility)**: **BRIEF DESCRIPTION OF POSITION**: This role is responsible for providing first line Customer Support to existing customer base, Outside Sales Representatives, as well as interactions with Production and Engineering team. **RESPONSIBILITIES**: Key responsibilities may include, but are not limited...