Customer Service Representative
3 weeks ago
**Customer Service Representative**
TMS lighting Inc is a manufacturing company based in Brampton Ontario. We have been providing lighting products to the North American Market since 1923. We are looking for an experienced Customer Service Representative to join our team.
**This a full-time permanent position which requires you to be in the office Monday to Friday from 8am to 4:30pm.**
**Your duties will include**:
- Reading technical documents and drawings to identify key specifications.
- Engaging with our sales, production, and engineering departments to provide quotes and technical documentation for standard and customized products.
- Entering orders and keeping our clients updated on the fulfillment process.
- Providing technical support and handling warranty claims from end to end.
- 5 years’ experience in customer service.
- 1 year experience in the mechanical, electrical, or the lighting industry.
- An excellent understanding of technical concepts and literature.
- Exceptional verbal and written communication skills.
- Prides themselves on their attention to details.
- A positive attitude and is proactive to the needs of their client and team members.
**Job Types**: Full-time, Permanent
**Salary**: $47,500.00-$50,000.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 5 years (required)
- Mechanical, Electrical or Lighting: 1 year (preferred)
Work Location: In person
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