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Transit Technology Infrastructure Analyst

4 months ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 9484
Department: Transit Services Dept.
Service: Transit Engineering Services
Branch: Rail Systems Administration Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00 hours per week
Affiliation: ATU 1760
Salary Information: $68,544.84 - $97,215.30 annually (2023 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Information Technology; Transportation
Application Close: 16/08/2023

**JOB SUMMARY**:
Reporting to the Program Manager, Trains and Systems within the Transit Engineering Services, you are responsible for implementing, monitoring, analyzing, administering, troubleshooting and resolving technology infrastructure related issues within Transit Services, specific to the Rail Systems. You also architect and implement assigned technology infrastructure solutions to meet client requirements and to improve transit operations.

**EDUCATION AND EXPERIENCE**:
Completion of 3 year university degree in computer science or other related field.

Minimum of 5 years of network related experience.

**KNOWLEDGE**:

- Superior knowledge of the most recent server O/S including MS Windows, VMWare ESXi, etc.
- Knowledge of network security products such as VPN, Firewalls and Intrusion detection
- Knowledge of Active Directory, LDAP and Enterprise directory services
- Understanding of backup software such as HP data protector and Veeam Backup and Replication
- Knowledge of High Availability and Disaster Recovery concepts and implementation strategies
- Knowledge of server management technology such as Solarwinds
- Knowledge of local and wide area networks including CISCO switches and routers, cabling & TCP/IP protocol
- Knowledge of Application Delivery Controllers (F5)
- Understanding of enterprise wide networking concepts and related security issues
- Knowledge of voice and data telecommunication concepts including converged networks such as VOIP
- General knowledge of client services best practices and system (Marval)
- Must possess the training, experience and knowledge to organize the work and its performance
- Knowledge of applicable health and safety legislation, including the rights and duties of workers

**COMPETENCIES, SKILLS AND ABILITIES**:

- Able to troubleshoot and resolve complex technical problems
- Able to analyze statistics and trends and forecast future requirement
- Able to write reports, documentation, procedures
- Able to work calmly and systematically under stressful situations
- Able to provide technical leadership and take initiative
- Able to liaise effectively with all levels of staff, city partners and vendors
- Able to plan for the impact of technology changes on Transit Services
- Tactful and helpful with other staff
- Able to interact with other organizations’ technical staff effectively
- Well organized and reliable
- Able to handle multiple tasks and to work independently with minimum supervision

**WHAT YOU NEED TO KNOW**
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.