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information technology
4 weeks ago
- Education: College/CEGEP
- Experience: 5 years or more
- or equivalent experienceTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer serviceComputer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- JavaOS
- Security software
- Project management software
- Website creation and management software
- Web service design
- Database software
- Software development
- C++
- OracleArea of specialization
- E-commerceSecurity and safety
- Criminal record checkTransportation/travel information
- Willing to travelPersonal suitability
- Initiative
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
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