Home Cleaning Manager
3 weeks ago
**About Home Cleaning Manager**
**Main duties & responsibilities**:
- Lead the field team, with support from other team members, to provide exceptional home cleaning services to our valued clients.
- Ensure client satisfaction and manage client relationships
- Be the main point of contact for new home cleaning service inquiries.
- Support field staff’s orientation, training, and education program and address issues when they occur.
- Develop great supporting and working relationships with the field staff.
- Lead performance reviews.
- Assist the HR Department with hiring programs, conduct interviews and assist other recruitment activities.
- Assist the Scheduling department to ensure all client visits are filled with appropriate field staff.
- Maintain excellent documentation practices; ensures accuracy and completeness;
- Hours of work: 8:30am-5pm Monday to Friday with occasional/rotating weekend on call.
- Work location: Flexible among field (Toronto, North York, Etobicoke and Mississauga), Etobicoke office and home.
**Competencies Required**
- Has a passion for home cleaning.
- Attention to Detail and Quality in a fast-paced environment
- Organizational skill
- Leadership and a team player
- Customer Service
- Problem Solving
- Interpersonal Communication
- Result-oriented
- Integrity
- Compassionate and active listener.
- Previous leadership/supervisor experience and Recent experience in the home cleaning industry will be an asset but not mandatory.
- Drivers license (G)
IndeedHP
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Commuter benefits
- Company car
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (preferred)
Work Location: Hybrid remote in Etobicoke, ON M8X 1Y6
Application deadline: 2023-08-08
Expected start date: 2023-08-14
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