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Computer and Network Technician
1 month ago
**About us**
Ryan Computer Services is a small business in Kingston, ON. We are professional, innovative, fast-paced, and our goal is to provide exceptional service to our clients..
Our work environment includes:
- Growth opportunities
- Flexible working hours
- We are currently looking for a level 2 IT Technician. This is a full-time, permanent position_.
**Applicants must possess a full G license with a clean driving record.**
**This position requires travel to client premises.**
**Negative criminal check and Covid vaccinations would be required.**
**Must be fluent in English.**
Duties and qualifications include, but not limited to:
- Setting up new PC’s
- Answer customer calls concerning network, printing and computer related issues.
- Advanced networking
- Knowledge of computer hardware and laptops
- Ability to follow existing documentation to ensure proper troubleshooting
- Exceptional written and oral communication skills, with the ability to present ideas in user-friendly language.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
- Strong documentation skills.
- Highly self-motivated and directed.
- Keen attention to detail, with proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Practical experience with Windows Operating System in a domain environment.
- Practical experience with O365 in a Microsoft Exchange environment.
- Ability to work as a team member in a dynamic environment.
- Independent worker/ self-motivated.
- Must be able to translate technical issues to a business level understanding.
- 3+ years of technical experience with desktop support in a domain environment or demonstrable knowledge of such systems.
- A+ certification.
- Network+, MCP, or MCSA preferred.
- Assume additional responsibilities as assigned.
- Three - five years support experience required.
- Installation of ethernet cabling for computer networks or CCTV systems
- Working at Heights, Mobile Elevated Work Platform Certification or willing to acquire these certifications.
- Positive and personable attitude
**Professional appearance**
**Job Types**: Full-time, Permanent
**Salary**: $25.00-$35.00 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
**Experience**:
- Computer repair: 3 years (preferred)
- Computer networking: 3 years (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: On the road