Contract Implementation Specialist

6 months ago

Mississauga, Canada Purolator Full time

**Posting Date**:
**Posting Number: 63897**

**Work Location Type**:
**Job Code**: 456
**Location**: Mississauga
**Reports to**: Supervisor, Contract Implementation

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of our people.** So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you.

The Contract Implementation Team is responsible for consolidating contract details and ensuring the accuracy of all customer contracts loaded into SAP for billing purposes. The Team is responsible for the implementation of almost 5000 contracts annually - 50% are for outside sales (including renewals, extensions, net news, rate changes, and fixes) which tend to be complex in nature and scope.

**Responsibilities**
- Responsible for determining the root cause of various issues with internal teams in Innovapost, RM, Contract Management
- Responsible for understanding the nature and scope of the contractual arrangement, mitigating any risks for completion of the contract implementation process, assessing any gaps in the information required, and using judgment to resolve these with the internal stakeholders on these gaps
- Develop and execute initiatives that improve customer contracts and reduce costs thus improving customer experience.
- Perform periodic quality control and quality assurance assessments
- Aid and assist with taking to market and take to company communication strategies for contract-related projects.
- Responsible for UAT testing for all SAP changes
- Coordinate, plan, and/or deliver training sessions and meetings for own team as well as internal stakeholders
- Collaborating with internal stakeholders for all areas of the role to effectively execute; this includes Innovapost, RM, and Contract Management. **Qualifications**
- University Graduation in General Courses, Analytical, critical thinking, and research skills gained
- General understanding of accounting, finance, sales, and legal practices, as well as package economics and negotiation techniques
- Over 4 years and including 5 years (generally progressive experience)
- Must be proficient in Microsoft Office, SAP, CLI, and Salesforce.
- A high level of Excel knowledge is essential.
- Strong knowledge in Structuring processes and controls, Developing monitoring criteria and systems
- Experience managing through change with an eye toward continuous improvement
- Experience dealing with conflict and conflict management
- Strategic business understanding
- Ability to facilitate and lead change management
- Project management
- Process improvement
- Relationship Management
- Effective communication skills

**POSTING DETAILS**
**Location**: 530 - Corporate
**Working Conditions**: Office Environment

Posting Number: 63897

**Reports to**: Supervisor, Contract Implementation- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous _status,_ or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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