Administrative Assistant

2 weeks ago

Baden, Canada TOWNSHIP OF WILMOT Full time

The Township of Baden is seeking an **Administrative Assistant (Receptionist) - Finance** (1 year contract) to provide administrative support to the Corporate Services department and to provide efficient and courteous front line customer service to the public.

**Responsibilities**:

- Acts as the initial contact between the public and the Township. Provides positive customer service to the public (walk-ins and telephone) and responds to routine questions related to various departments. Directs the public to the appropriate department or individual in a courteous and efficient manner.
- Receives and processes all direct payments to the Township for property taxes, utilities, accounts receivable, dog tags and parking tickets.
- Responds to all inquiries regarding property tax accounts, and Level 1 customer complaints regarding water/wastewater accounts and general receivable accounts.
- Maintains log of rate payer inquiries / complaints / resolutions for reporting purposes
- Provides information to lawyers, mortgage companies and ratepayers regarding the status of property tax and utility accounts.
- Supports preparation, printing and distribution of tax and water/wastewater bills.
- Assists the Supervisor of Taxation and Revenue with preparation of annual tax roll.
- Maintains the filing system for the Finance Division.
- Assists other departments as assigned by the Director of Corporate Services.
- Performs other duties as assigned.

**Qualifications**:

- Ontario Secondary School Diploma or Ontario High School Equivalency Certificate.
- Minimum of two (2) years of experience in an administrative position in a related environment.
- Good working knowledge of office practices, word processing skills, combined with switchboard/reception experience.
- Excellent public relations, communications and organizational skills with a proven focus on customer service.
- Ability to deal with members of the public and outside agencies in a courteous and tactful manner.
- General knowledge of the Township.
- Ability to multi-task and handle confidential information relative to Township operations.
- A clean Criminal Record Check is required upon hire.

**Working Conditions**:

- Work is performed in an office setting in full view of the public.

**Status**: Full Time (1 year contract)

**Closing Date**:July 5, 2024

**Pay Range**:$49,037 to $60,206 annually

**Training and Development**:Paid training and professional development opportunities are offered with this position.

**Work hours**: This position offers a schedule of 35 hours per week, Monday to Friday, between 8:30AM to 4:30PM.

**Hybrid Work Opportunity**:No

**Location**:Wilmot Administration Complex, Baden Ontario

We thank all applicants; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $49,037.00-$60,206.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-07-05

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