People Operations Manager

5 days ago

Montréal, Canada Precision Medicine Group Full time

**Position Summary**:
**Essential functions of the job include but are not limited to**:
**HR Operations & Benefit Administration**:

- Responsible for development of overall benefits strategy for Canada and oversee the implementation of such. Ensure the benefits offering is strategically aligned, attractive to colleagues (both current and prospective) and is cost effective.
- Develop and streamline Benefit processes, as well as generation of factsheets and templates for each legal entity's Benefit programs.
- Lead required CNESST activities ( pay equity, worker's comp, etc. )
- Maintain inventory of all benefits and policy documents, including renewal dates, and track costs/expenditure.
- Manage benefits renewals, working with brokers and vendors on contract negotiations and initiating periodic market reviews to ensure benefits are secured on the most competitive terms
- Point of contact for all incoming benefits related invoices, and point of liaison with Finance for invoice processing.
- Lead the administration of retirement / pension schemes
- Build external relationships and participate in pay and benefit surveys for Canada as required, to ensure we are at the forefront of what other companies are doing.
- Partner with field HR and managers to handle employee questions and assist with processes such as leave of absence, sickness, and accidents.
- Document procedures and process improvements related to core tasks.
- Assist with ad-hoc projects.
- Partner with HR as necessary to align benefit programs/vendors and brokers, as applicable, following new business acquisitions.
- Lead initiatives to harmonize benefits for newly acquired companies in partnership with local HR.
- Lead local handbook development, partnering with HR Business Partners and Legal as appropriate.
- Coordinate with legal team, HR team and outside counsel on immigration matters.
- Manage Intra-country transfers.

**HR Systems & Reporting**:

- Serve as lead point of contact for HR systems troubleshooting for Canada.
- Lead HR projects for process or tool implementations and program rollouts.
- Champion data integrity within core HRIS, carrying out regular audits and driving best practice with HR and line managers.
- Support the implementation of new HRIS functionality and coordinate data entry and maintenance.
- Adapt any system change requests and enhancements and test, implement and monitor.
- Partner with HR Business Partners to develop and manage recurring HR reports.
- Ensure the provision of accurate relevant people data to the business with commentary and analysis to contextualize and help stakeholders to define and implement suitable responses.
- Support HR with provision of HR metrics/dashboard.
- Support HR with end year processes from a systems perspective.
- Keep up to date with all legislative changes and identify potential impact on our data processing and related internal policies and procedures.
- Works flexibly as a team member picking up generalist support when required, covering for absence and supporting various initiatives.

**On-boarding and Off-boarding**:

- Collaborate closely with the US HR Operations team and HR Business Partners to provide HR system and process support for on-boarding of new employees and off-boarding of leaving employees.

**Qualifications**:
**Minimum Required**:

- Bachelors Degree in Human Resource Management or related discipline
- 5+ years' experience in a similar position with cross functional collaboration
- Knowledge of Quebec employment landscape

**Other Required**:

- HR Operations, Benefits or similar background is required
- Experience working across different provinces in Canada and basic understanding of process, payroll and labor law differences are a must.
- Detail oriented with strong analytical, excel, documentation and control skills, with the ability to analyze large amounts of highly confidential data quickly and accurately
- Excellent report writing skills and ability to summarize large amounts of complex data into concise, influential documents
- Ability to streamline and appropriately prioritizing multiple parallel requests
- Anticipates obstacles and pre-empts potential issues before they arise.
- Comfortable handling confidential information and familiar with Data Privacy Standards
- Ability to provide a high-quality service in a customer-oriented human resource team
- A consultative resource for HR Operation questions within the global team, active team member, and a trusted colleague on the HR team
- Strong commercial awareness, understanding risk and business impact.
- Has a good understanding of different cultures (both business as well as country) and demonstrates an appreciation of cultural diversity, with sensitivity to differences in attitudes and norms
- High degree of emotional intelligence, displaying candor and integrity at all times
- Bilingual(French and English)
- Ability to travel domestically and internationally from time to time

**Preferred**:

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