Bilingual Land Titles Clerk 2

6 days ago

Winnipeg, Canada Teranet Full time

Who We Are
Teranet is the exclusive provider of Ontario’s online property search and registration. We developed, own, and operate the Ontario Electronic Land Registration System — one of the most advanced, secure, and sophisticated land registration systems in the world. In Manitoba, Teranet owns and operates The Property Registry, providing certification of titles to land, maintains land records, and offers reliable information of financial interests in personal property to the public. Through our global partnership with Foster Moore, Teranet has access to the leading commercial-off-the-shelf (COTS) registry technology and enjoys strong relationships with the international registry community. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.
Why Teranet
We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that
Our Extraordinary People.
Together, we are passionate, driven, resourceful, and authentic.
Growth Opportunities.
We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.
Our Work Environment.
We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.
Company Culture & Core Values
Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.
Teranet Manitoba
Teranet Manitoba owns and operates the land titles and personal property registries as a service provider to the Government of Manitoba, Teranet Manitoba's main function is to provide certification of titles to land, maintain land records, and provide reliable information of financial interests in personal property to the public. Teranet Manitoba consists of two registries: the Land Titles Office and the Personal Property Registry. The Land Titles Office maintains all records of land ownership and survey plans, and the Personal Property Registry maintains all registrations under Personal Property legislation.
About the Role
As a Bilingual Land Titles Clerk 2 (French and English), you will provide comprehensive clerical support to external clients and internal staff to help facilitate an accurate, timely, and efficient flow of documents and information through Teranet Manitoba.
The position may be assigned to different work areas or to serve as a team member on projects as the need arises.
Bilingual Land Titles Clerk 2 (French and English)
Winnipeg, MB
Fixed-Term/Full-time

**Salary**: $20.77- $24.91 per hour

What will you be doing
Client Service Duties:

- As the first point of contact, the incumbent provides exceptional customer service and respectful solutions to all stakeholders, internal and external to the organization.
- Maintain statistics related to daily client interactions and transactions.
- Answer basic telephone client inquiries and questions related to assigned queues, re-direct calls, and take messages.
- Check Registration Details Application (RDA) forms and Service Request forms for completeness and accuracy.
- Research legal descriptions, update records, and complete service request orders in a timely and accurate manner with a high level of completeness and accuracy.
- Process searches, communicate search result verbally, and submits the transaction for distribution.
- Assist with document workflow as required within the functional departments.
- Operate office equipment, such as photocopiers and scanners, facsimile machines microfilm readers, and personal computers.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Actively participate and contribute to continuous improvement.
- Contribute and support a positive work environment.
- Assists with knowledge transfer specific to the role as required.
- Supports the process of reordering office supplies on an as-needed basis
- May be asked to perform various duties to support operational tasks, services and projects and/or for career development purposes.

Payments/Registration:

- Accurately record all incoming paper documents that meet registration requirements.
- Process all transactions, including payment for registrations and services through the appropriate financial system.
- Ensure all payments meet PCI compliance standards.
- Accurately reconcile daily transactions.
- Ensures all Builders’ Liens have been processed prior to daily registration closing.
- Some roles may require the preparation of bank deposits, including depositing funds at financial institutions.

About You
- High school education or equivalent is a requirement.
- Previous experience providing customer service i

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