Specialist Government and Community Programs

1 month ago


Montréal, Canada BMO Financial Group Full time

105-119-129 rue St-Jacques O Montreal Quebec,H2Y 1L6
- Executes work to deliver timely, accurate, and efficient service.
- Reviews and communicates CSBFP loan funding eligibility decisions with rationales that can be understood and explained to RMs and their customers
- Provides advice and guidance to BB RMs for various CSBFP transactions.
- Employs systems (e.g. Excel Deal Tracker, Track It etc.) to manage information.
- Provides technical expertise to other team members, acting as a go-to person for the team.
- Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.
- Identifies and advises on transaction terms, conditions, and requirements and opportunities for cross-selling or alternative solutions that meet client needs.
- Keeps abreast of economic and market developments affecting CSBFP lending to inform credit risk policies and decision making.
- Adheres to BMO policies and guidelines for CSBFP loans.
- Coaches and advises customer-facing employees on CSBFP to increase awareness of transaction risks like fraud & impediments, Policies, Standards of Procedure and knowledge of CSBFP process.
- Supports the execution of strategic initiatives for BB and CSBFP
- Gathers and formats data into regular and ad-hoc reports and dashboards.
- Monitors and tracks performance and addresses any issues.
- Provides input into the planning and implementation of operational programs.
- Responds to inquiries and resolves issues raised through audits and quality checks to adequately document lending decisions.
- Builds effective relationships with internal/external stakeholders.
- Follows security and safeguarding procedures and applies due diligence in accordance with Bank’s policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.
- Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.
- Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.
- Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.

**Qualifications**:

- Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Advanced understanding of business banking products, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.
- Strong knowledge of credit qualification and adjudication standards, policies, and procedures.
- Strong knowledge of Canada Small Business Finance Program (CSBFP) 110-54 and related SOPs
- Ability to use Business Connect and Customer Connect
- Comfortable interacting with Relationship Managers and Credit Funders
- Comfortable interaction with suppliers who service BMO borrowers.
- Reviews these key documents: commercial lease agreements, Purchase & Sales Agreements, franchise agreements, construction contracts and invoices.
- Technical proficiency gained through education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

**Compensation and Benefits**:
$54,500.00 - $101,500.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources



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