Director, Lease Administration
2 months ago
Reporting to the Senior Vice President, Finance, this permanent, full-time leadership role is responsible for managing the lease administration function for our multi-residential portfolio, ensuring accuracy, compliance, and efficiency in all lease-related activities. This role will work closely with cross-functional teams to support the organization’s strategic objectives and drive value creation through effective lease management. This role requires a thorough understanding of applicable tenancy laws, regulations and property management standards across Canada.
RESPONSIBILITIES
- Lead a team to manage lease administration and tenant related matters for Realstar’s portfolio of approximately 22,000 residential units across Canada
- Ensure accuracy and completeness of lease data in Yardi Voyager
- Monthly review of rent rolls and vacancy reports to identify anomalies and uphold integrity of lease data
- Review and manage tenant related matters such as complex tenant ledgers, rent reduction programs, refunds, collections, disputes, etc.
- Liaise with external legal counsel and collection agencies on tenant matters related to rent arrears and collections
- Administer housing agreements and complex rent programs with complete accuracy and a deep understanding of the Residential Tenancy Acts of each operating province
- Lead Realstar’s response to industry trends, regulatory changes, and best practices to ensure proper documentation process and complete compliance
REQUIRED SKILLS & EXPERIENCE
- Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field
- 10+ years of experience in lease administration, property management, or real estate asset management, preferably within the multi-residential sector
- Strong knowledge of lease agreements, real estate law, provincial regulations, and property management practices
- Detail-oriented with excellent analytical, organizational and problem-solving skills
- Demonstrates leadership and the ability to command respect, with a confident and authoritative presence
- Exhibits strong negotiation skills with the ability to effectively advocate for the company’s interests
- Ability to work in a fast-paced environment and manage multiple priorities
- Advanced proficiency in Yardi Voyager is required
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.
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