Swis Program Manager

2 weeks ago

York, Canada CCSYR Full time

**Catholic Community Services of York Region**

**JOB POSTING**
**SWIS Program Manager**

Catholic Community Services of York Region (CCSYR) is a non-profit social service agency providing programs and services to culturally diverse clients and their families in York Region. CCSYR is seeking a SWIS Program
Manager who will be a key member of CCSYR’s senior management team and responsible to promote, develop and coordinate the Settlement and Education Partnership in York Region (SEPYR) Program.

**Duties and Responsibilities**:

- Work closely with the Director to ensure CCSYR is delivering relevant and culturally competent services by addressing the needs of immigrants and refugees in York Region
- Develop, implement, and evaluate long-term and short-term program plans to meet newcomer community needs for settlement services
- Proactively create and maintain effective workflow and communications, plan, develop, and supervise all aspects of SWIS’s SEPYR program
- Recruit, hire, train, supervise and evaluate a team of Settlement Workers in Schools in the performance of their duties in accordance with the agency’s Human Resources Policies and Procedures Manual. Conduct annual performance evaluations
- Manage program delivery to meet program outcomes and contractual agreements
- Coordinate SWIS workers’ daily schedules
- Conduct program evaluations as required by funding contracts and CCSYR policies
- Coordinate services delivered by program employees at various school and off-site locations
- Prepare and submit accurate and timely statistics and program reports as required
- Monitor, approve and submit employee attendance, and expense reports
- Ensure the confidentiality of all client and agency files and documentation
- Develop and maintain partnerships with other community service providers
- Ensure collection and entry of service data into the agency database and the reporting of all relevant data into iCARE and other funder reporting systems on a regular basis
- Monitor the program budget
- Ensure the recruitment, training and supervision of volunteer peer leaders
- Ensure that employees and volunteers comply with CCSYR policies and procedures
- Provide professional and administrative support to the SEPYR Steering Committee
- Work with CCSYR Program Managers to ensure collaborative client service and program delivery
- Collaborate with peers in other agencies and community professionals in implementing services for clients
- Promote the agency’s programs in the school boards and the community to build awareness
- Research, prepare and write grant proposals and submits to the Director for review
- Ensure workplace, services, and activities comply with all health & safety, regulatory, and other legislated requirements
- Demonstrate a commitment to CCSYR’s culture of respect management approach within the work environment and in the community
- Participate in agency fundraising activities as deemed appropriate and necessary by Senior Management.
- Attend required agency activities and meetings
- Perform other duties as assigned

**Qualification**:

- University Degree in Social Sciences, Humanities, or equivalent combination of education and experience in a related field
- A minimum of 3 years of managerial experience, preferably in settlement service sector
- Demonstrated interpersonal and cross-cultural communication skills required to work with clients, team members and the general public
- Excellent problem solving, decision-making skills, organizational skills, and project management skills
- Proficiency in budgeting, program development, delivery, and evaluation, preferably in a community-based setting
- Proven ability to work effectively in a multi-disciplinary and multicultural team environment
- Knowledge of local systems, services, resources relevant to newcomer settlement
- Knowledge of settlement issues and barriers experienced by newcomers
- Must have ability to work effectively both independently and as a member of a team and to meet strict deadlines
- Demonstrated ability to integrate in-depth knowledge of equity, access and support into all aspects of program and policy development
- Highly developed verbal and written communication skills, with an ability to communicate with a broad range of stakeholders from community representatives to partner agencies and program funders
- A satisfactory Vulnerable Sector Criminal Records check
- A valid driver’s license, access to a reliable vehicle and relevant insurance
- Excellent verbal and written skills in English are essential and second language is an asset

**Location**:York Region
**Compensation**: $30-$33
**Hours**: Full-time, 37.5 hours per week
**How to apply**: Interested individuals are requested to submit their resume and cover letter by February 10, 2023.

**Note: As part of the initial recruitment process, applicants must confirm that they are fully vaccinated against COVID-19. In compliance with the Accessibility for Ontar

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