Project Manager Lead

7 months ago

Toronto, Canada Southern Graphics Systems, Canada Co. Full time

**Marks, an sgsco company, needs an AWESOME Project Manager at our Toronto, ON location**

**WHO WE ARE**:
Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points - embedded partners and future-forward experts - we build brand momentum to move fast, move forward and move confidently. As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation integrated marketing communications. Together, we are 600+ people across 12 studios and 8 countries. Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and market company. Together, we shift brands to impact.

**WHAT YOU’LL DO**:
As a Project Manager on the Marks team, you’ll wear many hats, but a day in life generally includes:
**As a Team Lead you will manage a team of Project Managers**:

- Work/Manage a team of PMs to provide day to day support, these PMs will work on a variety of client(s).
- Provide training, guidance and mentorship on all matters related to Project Management, Process/Workflow, and Client Services/Career growth
- Be the first point of contact for any escalation to PMs on your team, laddering up as necessary to PM Director.
- Conduct routine 1:1 meetings with PM’s in your team to check on progress, workload, issues or challenges.
- Together with the PM Director, work on Performance Development Planning for PMs on your team, helping to establish personal career goals and setting up regular check-ins to assess progress.
- Help with setting up work-flows and processes for new clients/accounts, or big scope projects.
- Keep Studio Manager and PM Director informed in a timely manner of work coming in so resources can be allocated properly.
- Load level, notifying PM Director of any capacity issues. Also advising when the team has capacity to take on more work.

**Being a project management pro.**
- Lead and manage relationships with our Client(s) and internal and external stakeholders
- Participate in process improvement efforts
- Acts as central liaison point between Studio Teams in all matters during project execution.
- Drives projects forward, maintaining ownership of each task, and feeding back information to the stakeholders at every stage.
- Confirms the scope of each task, and then prioritizes tasks to ensure all projects are well organized and completed efficiently whilst allowing flexibility.
- Monitors workflow on assigned projects, across multiple disciplines, interacting with creative, account management, digital and production departments and external suppliers where required to implement efficient project plans.
- Monitors project teams with a goal of a balance of quality and creativity, constantly flagging any potential issues to the appropriate parties.
- Upholds the integrity of the design process, providing push back when necessary.
- Provide training and mentorship to junior and intermediate level PMs
- Attends briefings and design presentations with Account Lead, participating to ensure positive client relations, and performing as an information source.
- Lead external and internal meetings
- Quarterbacks the budget from external partners and ensures things stay on track.
- Writes up work order and briefs all projects into studio
- Prepares creative briefs to brief projects into studio
- Develops and manages timelines on projects, tracking/reporting on time delivery or alterations of the timeline to the key stakeholders.
- Manages circulation, following up on all jobs that are out for approval to process approvals in a timely fashion.
- Maintains a project status report. Attends/holds weekly status meetings as required.
- Intercompany collaboration with Marks/SGS production managers to identify resources/requirements for upcoming projects.
- Is comfortable with 3D CGI requests as required.
- Manages sales samples through sgsco’s printing facilities.
- Prepares job for billing and hands off to Account Manager for final billing.
- Audits folder structure and archive projects upon completion.
- May provide training and guidance to junior Project Managers
- Comfortable delegating tasks and possibly leading a team - or account

**Keeping a close eye on production.**
- Reviews and validates mandatory project information required prior to project kick-off.
- Verifies information is accurate on design briefs, and specifications received from the account team and/or client.
- Gathers dielines, copy, packaging specs and reference materials to complete Design. Places all documents within the assigned folder structure on the server.
- Helps procure all assets needed for production and provides flexible solutions to potential production roadblocks.
- Works in a project management tool to download information from client and writes up

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