Client Service Leader

4 months ago

Vancouver, Canada CDM Smith Full time

CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water infrastructure and resource services for multiple municipal clients in the Vancouver area market. CDM Smith has been providing water infrastructure and resource services in the Vancouver market for several years. We have worked on some of the largest water and wastewater projects for major clients throughout the area; we are looking for a seller who will help develop the strategy of how to grow our Vancouver area water infrastructure and resource market.
- As a member of this team, you would contribute to CDM Smith's mission by:
- Developing new business and maintaining high-value relationships with water and wastewater clients in the Vancouver market
- Creating client engagement strategies and pursuit plans for multiple water infrastructure and resource clients
- Coordinating with Sr. Regional and Corporate leadership to grow market share across targeted clients
- Identifying opportunities to expand CDM Smith involvement in strategic service offerings, including planning, construction, implementation, and alternative delivery
- Developing and managing proposal efforts, business strategies, presentations, and taking the lead in contract negotiations including but not limited to terms & conditions, scope, and budget
- Working effectively with project managers, key technical specialists, and the marketing team as a key leader to deliver quality projects to our clients
- Leading select projects within his/her technical area of expertise
- Being active in professional societies

**Minimum Qualifications**
- Bachelor’s degree in civil, Environmental or Chemical Engineering or related discipline.
- Professional engineering (PE) license.
- 15 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
- Equivalent additional directly related experience will be considered in lieu of a degree.

**Preferred Qualifications**
- Alternative delivery experience
- Proven experience in winning and managing municipal water, wastewater, solid waste, and drainage projects in the Vancouver market in an Engineering/Consulting firm
- Strong client relationships in the municipal water market
- PE licensure in British Columbia

**Amount of Travel Required**
- 10%

**Background Check and Drug Testing Information**

**Agency Disclaimer**
- All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.

**Pay Range Minimum**
- $153,088

**Pay Range Maximum**
- $275,548

**Business Unit**
- NAU

**Group**
- TNG

**Assignment Category**
- Fulltime-Regular

**Employment Type**
- Regular

**Visa Sponsorship Available**
- Yes

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