Global Digital Merchandising Manager

2 months ago

Vancouver, Canada Epic Games Full time

**WHAT MAKES US EPIC?**:
At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.

**MARKETING**:
**What We Do**:
We deliver the most innovative gaming experiences possible to players around the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.

**What You'll Do**:
Combine your experience in ecommerce, project management and gaming with your tactical thinking to work with a team of digital merchandisers in charge of all aspects of the player experience across the Epic Games Store promotional areas. Develop new standards to achieve best-in-class merchandising tactics and execution across the entire customer journey. Develop data-driven narratives with sound recommendations while being continually flexible to evolving business objectives

**In this role, you will**:

- Plan, track, and maintain program schedule with daily updates and modifications based on business needs as defined by Epic
- Execution of digital merchandising in the EGS Client Management Software ("CMS"), including image and copy localization requests
- Identify opportunities for efficiency and automation and work cross-functionally on implementation
- Collaborate closely with product and campaign teams to provide accurate, discrete, and on-time project management of all assigned tasks in EGSM Confluence, Asana, and Jira environments
- Collaborate closely with product and marketing teams to manage simultaneous time-sensitive projects without leaking sensitive information
- Collaborate with the Epic Product team on the development of new features for digital merchandising, including generating briefs and participating in development meetings for steering and project tracking.
- Conduct analytical reporting to identifying under/overperforming content to increase value for performant titles and overall volume of products rotating through our premium surfaces

**What we're looking for**:

- 5+ years of marketing, industry experience, CMS and or digital merchandising experience or other related and relevant experience
- 5+ years of experience with project management platforms including but not limited to Jira and Confluence
- Project management experience and coordinating deliverables across several stakeholders
- Demonstrated ability to drive results within a matrixed environment through cross-group collaboration, influencing others and clarity of decision making
- Laser-focused attention to detail with a high sense of accountability, flexibility and self-learning
- Project management experience and coordinating deliverables across several stakeholders
- High sense of accountability, flexibility and self-learning
- Game industry experience is preferred

**EPIC JOB + EPIC BENEFITS = EPIC LIFE**:
We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

**Pay Transparency Information**:
**ABOUT US**:
Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

**Like what you hear? Come be a part of something Epic**:
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

**Note to Recruitment Agencies**:Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including rec

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