Disability Case Manager

2 months ago

Halifax, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The role of Disability Case Manager in the Extended Recovery team is focused on late-stage claim durations. These claims are typically past the 2-year (change of definition) mark but still have opportunities for recovery. A multidimensional approach is required to impact claim durations through innovative and strategic interventions.

**What will you do?**
- Responsible for managing extended resolution and late-state long term disability claims in a proactive manner. This includes determining if insured employees continue to be eligible for disability benefits through to implementing the right interventions to support recovery and return to work.
- Assess claims for continued benefit entitlement by reviewing contractual, medical, functional and occupational information.
- Work collaboratively with insured employees, clients, lawyers, health care practitioners and other stakeholders to obtain information, provide claim status, create action plans and provide verbal and written decisions while maintaining confidentiality and privacy.
- Prepare call strategies in advance, including possible interventions and/or claim resolution strategies. Conduct motivational interviewing within the context of leading exploratory conversations with plan members who have been on claim for prolonged periods of time.
- Build relationships with third party providers to develop and implement creative solutions to help plan members develop new skillsets and re-train for new occupations, return to work part-time and/or at commensurate level.
- Conduct research and keep abreast of new practices and developments in treatment options in the medical field.

**What do you need to succeed?**
- Minimum of 2 years experience in disability management
- Experience in rehabilitation would be a strong asset, specifically related to researching, developing and successfully executing on a variety of interventions including return-to-work programs, and short-term/long-term vocational rehabilitation.
- Bilingualism (French, English) an asset
- interactions with English-speaking customers or partners.
- Ability to problem-solve on the spot, considering multiple strategies.
- Effective interpersonal skills including negotiation and facilitation where conflicting needs exist. Includes demonstrating empathy, with outstanding listening skills.
- Adaptability, flexibility, and excellent organization skills
- Ability to make sound decisions, supported by strong rationale.
- Typing skills and ability to be a strong functional user of various computer-based programs.
- As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required **for Quebec only** for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

**What’s in it for you?**
- Trusting, diverse and inclusive working environments
- Supportive leadership who’s focused on your success and well-being
- You choose where you want to work from, with no minimum or maximum days in either place. We want the office to be a magnet, not a mandate #flexibility
- Continuous improvements that focus on enhancing your work and our clients’ experience #makeadifference
- Sustainability commitments to create a cleaner, more inclusive and sustainable future for our communities.
- We offer several programs and offerings to help our Employees achieve lifetime financial security and live healthier lives, some of these include:

- Comprehensive benefits
- Retirement & stock investment
- Pay for performance reward
- Wellness programs, benefits and health incentives
- Paid vacation based on experience and additional days to support family care and personal emergencies
- Time off for enrichment experiences through a Sabbatical program
- Investment in not-for-profit organizations that are important to you

**#LI-Hybrid**

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
53,800/53 800 - 87,400/87 400

**Job Category**:
Claims - Life & Disability

**Posti

  • Disability Case Manager

    6 months ago

    Halifax, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **Disability Case Manager in Halifax, NS.** Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to...

  • Disability Case Manager Kinesiologist

    2 weeks ago

    Halifax, Nova Scotia, Canada pt Health Full time

    We are seeking a skilled Disability Case Manager and Kinesiologist to join our team at pt Health in Nova Scotia.As a key member of our team, you will be responsible for managing a caseload of disability claims, working with employers, union representatives, and physicians to obtain and review medical information. Your goal will be to facilitate treatment and...

  • Disability Case Manager and Kinesiologist

    2 weeks ago

    Halifax, Nova Scotia, Canada pt Health Full time

    Company OverviewLifemark Health Group promotes a culture of excellence in healthcare, striving to simplify complex challenges while doing the right thing.Salary and BenefitsWe offer a competitive salary with benefits package, including wellness days, annual continuing education allowance, and a collaborative work environment. Additionally, you will enjoy a...

  • Disability Case Management Quality Analyst

    1 month ago

    Halifax, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Case Manager Kinesiologist

    4 weeks ago

    Halifax, Nova Scotia, Canada pt Health Full time

    CMGR-Case Manager / Kinesiologist Position Overview: Lifemark Health Group has an exciting opportunity for a highly skilled Case Manager Kinesiologist to join our team in Nova Scotia. In this role, you will be responsible for managing a case load of disability claims for a large unionized organization. Your expertise will be utilized to develop sound case...

  • Cmgr-case Manager

    5 months ago

    Halifax, Canada Lifemark Health Group Full time

    **CMGR-Case Manager**/ **Kinesiologist** **Status**:Permanent Full-time **Schedule**:Monday - Friday Lifemark has an opening for a **CMGR-Case Manager**/ **Kinesiologist** to cover the Region of Nova Scotia. As a Disability Case Manager, you will be responsible for managing a case load of disability claims for a large unionized organization. You will also...

  • CMGR-Case Manager

    5 months ago

    Halifax, Canada Lifemark Full time

    CMGR-Case Manager / Kinesiologist  Status:  Permanent Full-time Schedule:  Monday - Friday Lifemark has an opening for a  CMGR-Case Manager / Kinesiologist  to cover the Region of Nova Scotia. As a Disability Case Manager, you will be responsible for managing a case load of disability claims for a large unionized organization. You will also be...

  • Cmgr-case Manager

    3 months ago

    Halifax, Canada Lifemark Health Group Full time

    **CMGR-Case Manager** **New Kinesiologist Graduates encouraged to apply** **Status**:Permanent Full-time **Schedule**:Monday - Friday **Additional Information**:Remote Position - Travel required to clients in Nova Scotia Lifemark has an opening for a **CMGR-Case Manager with a Kinesiology background** to cover the Region of Nova Scotia**. As a Disability...

  • Bilingual Long Term Disability Case Manager

    5 months ago

    Halifax, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Case Manager

    5 months ago

    Halifax, Canada Nisa Foundation Full time

    **Job Posting** **Job title** Case Manager**Reports to** National Operations Manager**Location** Halifax**Job Status** Full-timeUnder the supervision of the National Operations Manager, the Case Manager is responsible for both the casework duties as well as the operational management of the Halifax location. **KEY RESPONSIBLITIES** **CASEWORK...

  • Case Manager

    3 months ago

    Halifax, Canada Coverdale Justice Society Full time

    **JOB DESCRIPTION - CASE MANAGER** Coverdale Justice Society Position: Case Manager Reports to: House Manager and/or designate. Location: Halifax **Hours of Work**:Schedule determined by House Manager Coverdale Justice Society is a community-based organization dedicated to improving access to justice, promoting alternatives to traditional justice systems,...

  • Case Manager

    5 months ago

    Halifax, Canada North End Community Health Centre Full time

    **Position**: Case Manager _(unionized position under NSGEU Local 102)_ **Reports to**: Housing First Manager **Location**: 5527 Nora Bernard + Outreach based **Pay Scale**:$25.64 + benefits **Work term**:1 year term position with the possibility of extension **Hours**: 37.5 hours per week, schedule determined by Manager The North End Community Health...

  • Rehabilitation Case Manager

    1 week ago

    Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the RoleWe are seeking a highly skilled Rehabilitation Consultant to join our team at Nova Scotia Health and IWK Health. As a key member of our occupational health and safety department, you will play a critical role in ensuring the well-being and productivity of our employees.Key ResponsibilitiesActive management of employees absent from the workplace...

  • Manager, Case Coordination

    4 weeks ago

    halifax, Canada Manulife Financial Corporation Full time

    The Distributor Relations & Learning team is looking for a dynamic individual to act as a centralized point of contact for our New Business Case Coordination team.Working in Relationship Management as a Case Coordination Manager, this role will prepare, coach, and mentor the case coordinators for ro

  • Case Manager

    2 weeks ago

    Halifax, Canada North End Community Health Centre Full time

    **Join Us at NECHC**: **At North End Community Health Centre, inclusivity is at the core of who we are. We collaborate closely with our community to build a team that truly reflects the varied identities and lives of the people we support. We welcome applicants from all walks of life, embracing differences in race, ethnicity, gender identity, sexual...

  • Client Partner, Disability Management

    15 hours ago

    Halifax South, Canada Fraser Health Authority Full time

    Salary The salary range for this position is CAD $38.12 - $54.80 / hour Job Summary Are you passionate about making a difference in the lives of employees facing health challenges? Join Fraser Health as a Client Partner in Disability Management and be at the forefront of employee rehabilitation and return-to-work initiatives! Key...

  • Client Partner, Disability Management

    8 hours ago

    Halifax South, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $38.12 - $54.80 / hour Job SummaryAre you passionate about making a difference in the lives of employees facing health challenges? Join Fraser Health as aClient Partner in Disability Managementand be at the forefront of employee rehabilitation and return-to-work initiatives! Key Responsibilities: Comprehensive...

  • Case Manager

    3 months ago

    Halifax, Canada North End Community Health Centre Full time

    **Join Us at NECHC**: **At North End Community Health Centre, inclusivity is at the core of who we are. We collaborate closely with our community to build a team that truly reflects the varied identities and lives of the people we support. We welcome applicants from all walks of life, embracing differences in race, ethnicity, gender identity, sexual...

  • Case Manager

    3 months ago

    Halifax, Canada North End Community Health Centre Full time

    **Join Us at NECHC**: **At North End Community Health Centre, inclusivity is at the core of who we are. We collaborate closely with our community to build a team that truly reflects the varied identities and lives of the people we support. We welcome applicants from all walks of life, embracing differences in race, ethnicity, gender identity, sexual...

  • Manager, Case Coordination

    1 month ago

    Halifax, Canada Manulife Full time

    The Distributor Relations & Learning team is looking for a dynamic individual to act as a centralized point of contact for our New Business Case Coordination team. Working in Relationship Management as a Case Coordination Manager, this role will prepare, coach, and mentor the case coordinators for routine, complex, and escalated situations that focus on the...